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Hayes Connor is committed to protecting and respecting your privacy and rights. As such, we observe UK data protection legislation. This Privacy Policy sets out the different ways in which...
https://www.hayesconnor.co.uk/help/privacy/
Hayes Connor Solicitors is a leading law firm operating in the data breach and protection sector. We help our clients to claim data breach compensation following data protection violations, GDPR...
https://www.hayesconnor.co.uk/about-us/
We are experts in our chosen areas of law and every day we help people to claim compensation following a data breach or a cyber incident such as fraud, identity...
https://www.hayesconnor.co.uk/our-people/
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Our complaints policy At Hayes Connor Solicitors we are committed to providing a high quality legal service to all our clients. When something goes wrong, we need you to tell...
https://www.hayesconnor.co.uk/help/complaints/
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Information About Our Use of Cookies The 1-Minute Guide Interested in this issue but short of time? Here’s what we think you need to know: We use cookies to make...
https://www.hayesconnor.co.uk/help/privacy-help/
The information contained in this website is general information only, based on the law of England and Wales. The user should be aware that laws and regulations may be different...
https://www.hayesconnor.co.uk/help/disclaimer/
We are committed to ensuring that our website meets high standards of accessibility and usability. Text Resizing Web Accessibility Initiative W3C Standards Reporting problems Text Resizing If you have a...
https://www.hayesconnor.co.uk/help/accessibility/
What is Action Fraud? Action Fraud is the UK’s national reporting centre for fraud and cybercrime. Victims of online offences such as scams and financial/identity fraud should contact Action Fraud to...
https://www.hayesconnor.co.uk/news-resources/action-fraud/
At Hayes Connor Solicitors, our data protection solicitors provide high-quality, sensitive legal advice and support. But you don’t have to take our word for it. Read our data breach testimonials...
https://www.hayesconnor.co.uk/about-us/testimonials/
We want to reduce the number of data violations taking place across the UK. To do this, we’re taking a look at real-life examples of data breaches to raise awareness...
https://www.hayesconnor.co.uk/about-us/client-stories/
In today’s digital world, your personal data is a valuable commodity. However, all too often negligent business processes, human error and cybercrime mean this sensitive data isn’t as protected as it should...
https://www.hayesconnor.co.uk/data-breach-claims/
Register to make a claim When an organisation that holds people’s personal information is hacked or allows that personal data to become exposed in any other way, it is likely...
https://www.hayesconnor.co.uk/group-actions/
Cyber crime is big news. It’s almost impossible to pick up a newspaper or turn on the television without hearing that an organisation has been hacked. Often with thousands of...
https://www.hayesconnor.co.uk/cyber-crime/
At Hayes Connor Solicitors, we help our clients to make medical data breach compensation claims. We do this after their data, such as medical records, was put at risk by...
https://www.hayesconnor.co.uk/data-breach-claims/medical-data-breach-claims/
At Hayes Connor Solicitors, we help our clients to make educational data breach compensation claims after their data was put at risk by the organisations they trusted to look after...
https://www.hayesconnor.co.uk/data-breach-claims/school-data-breach-claims/
UK financial services firms reported a whopping 480% more data breaches in 2018 than in 2017, and, in the sector, retail banking saw the number of data breach reports jump...
https://www.hayesconnor.co.uk/data-breach-claims/financial-data-breach-claims/
Your data is a valuable commodity, but all too often private companies do not protect this as well as they should do. So, it’s no wonder that data breaches are...
https://www.hayesconnor.co.uk/data-breach-claims/data-breach-claims-private-companies/
The public sector is privy to a wide range of our sensitive information, and this data is regularly shared between organisations and departments as part of modern governance and the...
https://www.hayesconnor.co.uk/data-breach-claims/government-data-breach-claims/
The criminal justice sector has access to a wide range of sensitive information about us, not to mention technology such as the Police National Computer (PNC) and Automatic Number Plate...
https://www.hayesconnor.co.uk/data-breach-claims/police-criminal-justice-data-breach-claims/
Push payment fraud (also called APP fraud) happens when cybercriminals deceive individuals into sending them money. Because the victim believes the fraudster to be genuine, they authorise the handover of...
https://www.hayesconnor.co.uk/cyber-crime/push-payment-fraud-compensation/
Cyber fraud and attacks are on the rise. If you have been a victim of cybercrime making a cybercrime claim to hold negligent companies to account has never been more...
https://www.hayesconnor.co.uk/cyber-crime/can-i-make-a-cybercrime-claim/
Takeover fraud happens when a criminal uses another person’s account information (e.g. a credit card number) to buy products and services. Takeover fraud is also used by scammers to extract...
https://www.hayesconnor.co.uk/cyber-crime/bank-credit-card-takeover-fraud/
The internet is a fundamental part of our lives. But as our world moves increasingly online, the threat of cybercrime also rises. And with hackers now stealing or compromising billions...
https://www.hayesconnor.co.uk/cyber-crime/data-hacking/
Phishing scammers use emails, texts, websites, phone calls and social media to access your data, your computer, or your financial accounts. Their goal is to steal your money and/or personal...
https://www.hayesconnor.co.uk/cyber-crime/phishing/
The Information Commissioner’s Office (ICO) is an independent authority, set up to uphold information rights in the public interest, and to promote openness by public bodies and data privacy for individuals....
https://www.hayesconnor.co.uk/news-resources/what-is-the-information-commissioners-office/
Legal Director Christine Sabino explains Hayes Connor’s approach to no win no fee claims and how our solicitors will be able to support you if your data has been breached....
https://www.hayesconnor.co.uk/news-resources/explaining-no-win-no-fee/
I am involved in all management aspects and the running of Hayes Connor, both on a daily basis and from a strategic planning perspective. I enjoy working with all of...
https://www.hayesconnor.co.uk/our-people/dan-thompson/
My role at Hayes Connor involves providing day to day support of managing the business alongside Gareth and Dan as we ensure the smooth running of the firm and promoting...
https://www.hayesconnor.co.uk/our-people/william-betts/
As Legal Director at Hayes Connor, alongside Richard Forrest, I take a leading role in all aspects of the firm. In addition to my own busy caseload where I act...
https://www.hayesconnor.co.uk/our-people/christine-sabino/
I joined Hayes Connor in October 2019 and since July 2020 I have been part of the Management Team with Gareth, Dan and Bill, together with my fellow Legal Director...
https://www.hayesconnor.co.uk/our-people/richard-forrest/
I joined Hayes Connor in 2019 following a successful career in personal injury litigation. As a Litigation Executive, I handle a diverse caseload of data breach and privacy matters including...
https://www.hayesconnor.co.uk/our-people/katie-knight/
I started working at Hayes Connor when we were founded in June 2018. During my time with the firm, I have worked on many large group action and multi-claimant data...
https://www.hayesconnor.co.uk/our-people/ben-brown/
My role is Legal Services Team Leader at Hayes Connor. I assist the team with their day-to-day jobs and provide support and guidance with all new and existing enquires. Career...
https://www.hayesconnor.co.uk/our-people/rachael-ackers/
I started at Hayes Connor in January 2019 as a trainee paralegal in our Legal Services Team. During this time, I assisted our Fee Earners in progressing their cases and...
https://www.hayesconnor.co.uk/our-people/erin-tinsley/
I work within the litigation team and closely with our Legal Directors, Christine and Richard on the litigation side of Hayes Connor. I deal with a wide variety of data...
https://www.hayesconnor.co.uk/our-people/liam-grady/
Working in the Legal Services Team, I am one of the main points of contact for new and existing client, offering any help or assistance that is required. My role...
https://www.hayesconnor.co.uk/our-people/lyndsey-oneill/
The headlines lead us to believe that data breaches occur as a result of cyber-attacks. The reality is that the vast majority of cases take place as a result of...
https://www.hayesconnor.co.uk/news-resources/case-study/data-breach-leads-to-neighbour-harassment/
The best way to make an organisation pay for a data breach is to use a specialist lawyer. But how can you be sure if this is the case? Here...
https://www.hayesconnor.co.uk/news-resources/news/5-questions-to-find-out-if-a-law-firm-is-a-cybercrime-data-breach-expert/
Appointing a solicitor can be daunting. What does no-win-no-fee actually mean? Can you be sure that you won’t have to pay any unforeseen costs? To make the process a little...
https://www.hayesconnor.co.uk/news-resources/news/what-is-the-cost-of-making-a-data-breach-claim/
BREXIT AND DATA PROTECTION WHAT NEXT? Brexit has dominated the news for the last several months, and there’s little doubt that it’s going to continue to dominate for the next...
https://www.hayesconnor.co.uk/news-resources/news/brexit-and-data-protection/
What is a success fee? If your claim is successful (and that’s what we all want!), you usually have to make a contribution to your solicitor’s costs. This ‘success fee’...
https://www.hayesconnor.co.uk/news-resources/news/success-fees-faqs/
Have you been the victim of Cyber defamation? You can contact us to see if you may have a claim for compensation. 1. What is expression and defamation? It is...
https://www.hayesconnor.co.uk/news-resources/news/cyber-defamation/
The recent judgment in the Morrisons data breach case concerning the vicariously liability of employers for the actions of employees involved in breaches of data is potentially highly significant for...
https://www.hayesconnor.co.uk/news-resources/news/morrisons-employees-data-breach-victory/
The Morrisons data breach. Why is it so important? In December 2017, in a landmark ruling, the High Court found Morrisons supermarket group liable for a mass data breach caused...
https://www.hayesconnor.co.uk/news-resources/news/morrisons-data-breach-important/
Healthcare accounts for nearly half of all data breaches Last year was a challenging year for the healthcare sector, which is still feeling the after-shocks of the WannaCry global ransomware...
https://www.hayesconnor.co.uk/news-resources/news/healthcare-accounts-nearly-half-data-breaches/
There has been a 9% increase in reported data security incidents over the last quarter. What’s more, there has been a 41% rise year-on-year. That’s according to the Information Commissioner’s...
https://www.hayesconnor.co.uk/news-resources/news/data-security-incidents-are-on-the-rise/
How the Facebook data scandal started Last week, a whistle-blower revealed how Facebook data was harvested to target American voters on behalf of Donald Trump’s election team. Speaking to journalists,...
https://www.hayesconnor.co.uk/news-resources/news/facebook-data-breach-what-could-it-mean-for-the-uk/
Facebook is facing accusations of data harvesting after it was revealed that an “unprecedented” infringement took place in 2014. Perhaps even more damaging, while Facebook found out about the breach...
https://www.hayesconnor.co.uk/news-resources/news/facebook-could-have-prevented-data-breach/
What could it mean for the UK? A whistle-blower has revealed how Facebook data was harvested to target American voters on behalf of Donald Trump’s election team. Speaking to journalists,...
https://www.hayesconnor.co.uk/news-resources/news/cambridge-analytica-and-facebook/
Last week, a whistle-blower revealed how Facebook data was illegally harvested and used to influence the US Presidential election. The breach occurred after Cambridge Analytica targeted users with political messaging...
https://www.hayesconnor.co.uk/news-resources/news/facebook-data-breach-have-you-been-affected/
You know that Facebook is embroiled in a massive privacy row. But among the news about what happened, who knew what, and what is still to be revealed, it’s important...
https://www.hayesconnor.co.uk/news-resources/news/what-does-facebook-know-about-you/
Last week Mark Zuckerberg faced some hard questions about the Facebook data scandal – Here is a round up of what he said: https://newsroom.fb.com/news/2018/04/hard-questions-protecting-peoples-information/ Mark Zuckerberg about 2 weeks ago...
https://www.hayesconnor.co.uk/news-resources/news/facebook-data-scandal/
From today, Facebook will begin notifying the 87 million people whose personal information may have been improperly shared with Cambridge Analytica. If your data was leaked, you will receive a...
https://www.hayesconnor.co.uk/news-resources/news/facebook-to-alert-you-if-your-data-was-shared/
Being ‘named and shamed’ is something no one wants to experience. But, if such an incident happens, you may have the legal standing to take action. Legal Director Richard Forrest...
https://www.hayesconnor.co.uk/news-resources/news/what-are-your-rights-if-you-are-named-and-shamed/
Facebook has suspended around 200 apps as part of its ongoing investigations into the potential misuse of personal data following the Cambridge Analytica privacy scandal. In an announcement on its...
https://www.hayesconnor.co.uk/news-resources/news/facebook-data-breach-latest-200-apps-suspended/
Data breach and cybercrime experts, Hayes Connor Solicitors, is now part of the Forster Dean Solicitors group of companies. Continuing to trade as Hayes Connor Solicitors, clients can rest assured...
https://www.hayesconnor.co.uk/news-resources/news/hayes-connor-solicitors-joins-forster-dean-group/
The Bayswater Medical Centre has been found guilty of a serious data protection breach. The London based GP and healthcare provider has been fined £35,000 by the Information Commissioner’s Office...
https://www.hayesconnor.co.uk/news-resources/news/can-you-make-a-data-breach-claim-against-the-bayswater-medical-centre/
Last year, Nottinghamshire County Council was fined £70,000 by the Information Commissioner’s Office (ICO). The fine came after the Council left the personal information of vulnerable people it was supposed...
https://www.hayesconnor.co.uk/news-resources/news/can-you-make-a-data-breach-claim-against-nottinghamshire-county-council/
This month, the British and Foreign Bible Society was fined £100,000 for failing to protect the personal data of 417,000 of its supporters. Following an investigation by the Information Commissioner’s...
https://www.hayesconnor.co.uk/news-resources/news/can-you-make-a-data-breach-claim-against-the-british-and-foreign-bible-society/
In May this year, the Information Commissioner’s Office (ICO) issued a £325,000 fine following the loss of recorded police interviews by the Crown Prosecution Service (CPS). The DVDs contained interviews...
https://www.hayesconnor.co.uk/news-resources/news/can-you-make-a-data-breach-claim-against-the-crown-prosecution-service/
Following a worrying data breach scandal, Glouceste rshire Police has been fined £80,000 for sending a bulk email that identified victims of historical child abuse. Commenting on the breach, Steve...
https://www.hayesconnor.co.uk/news-resources/news/can-you-make-a-data-breach-claim-against-gloucestershire-police/
It has been revealed that 150,000 patients have had their confidential data used without consent. The shocking breach comes just one month after the GDPR placed new data protection obligations...
https://www.hayesconnor.co.uk/news-resources/news/major-nhs-data-breach-revealed/
High-end grocer Fortnum & Mason, has become the latest business to suffer a significant data breach due to hackers. This week, the store revealed that 23,000 customers have had their...
https://www.hayesconnor.co.uk/news-resources/news/23000-fortnum-mason-customers-could-be-entitled-to-data-breach-compensation/
The Information Commissioner’s Office (ICO) is set to fine Facebook £500,000 for data breaches. That is the maximum financial penalty possible and reflects the severity of the Facebook data breach...
https://www.hayesconnor.co.uk/news-resources/news/facebook-data-breach-investigation-latest-whats-happening-and-how-can-you-make-a-compensation-claim/
Social news aggregation, web content rating and discussion website Reddit, has revealed that it was the victim of a data hack. In this case, a cybercriminal broke into some of...
https://www.hayesconnor.co.uk/news-resources/news/serious-data-breach-at-reddit/
Butlin’s has revealed that up to 34,000 guests might have had their personal information stolen by hackers. The holiday camp has apologised for the breach and has set up a...
https://www.hayesconnor.co.uk/news-resources/news/have-you-been-to-butlins-your-data-might-have-been-hacked/
Popular app Timehop, which highlights old social media posts, has been the victim of a colossal data hack. The breach has exposed the private details of more than 21 million...
https://www.hayesconnor.co.uk/news-resources/news/massive-timehop-data-breach-affects-21-million-users/
According to the Information Commissioner’s Office (ICO), the number of reported data protection complaints has almost doubled since April this year. The increase in data breach complaints has happened since...
https://www.hayesconnor.co.uk/news-resources/news/data-protection-complaints-increase-by-almost-50-in-three-months/
According to damming new research by a leading think tank, the NHS saw nearly 10,000 documents either stolen or missing last year. The massive data breach affects 68 hospitals. According...
https://www.hayesconnor.co.uk/news-resources/news/massive-nhs-data-breach-are-you-affected/
Human error rather than cybercrime biggest cause of self-reported data protection breaches According to the Information Commissioner’s Office (ICO), the number of reported data protection breaches has almost doubled since...
https://www.hayesconnor.co.uk/news-resources/news/human-error-rather-than-cybercrime-biggest-cause-of-self-reported-data-protection-breaches/
According to the Information Commissioners’ Office (ICO), the number of reported data breaches from charities has doubled. In 2017/18 there were 148 data security incidents referred to ICO by charitable...
https://www.hayesconnor.co.uk/news-resources/news/charity-data-breaches-double-over-past-two-years/
A push payment scam happens when a cybercriminal tricks someone into sending them money online. And it’s more common than you might think. In fact, in 2017, UK bank customers...
https://www.hayesconnor.co.uk/news-resources/news/bank-refuses-to-reimburse-push-payment-scam/
Financial cybercrime and data breaches are on the rise. In fact, retail banking saw 2400% more data breach reports last year than the year before, with a whopping £500m stolen...
https://www.hayesconnor.co.uk/news-resources/news/uk-banking-customers-at-risk/
Just when the Facebook/Cambridge Analytica scandal had stopped making the headlines, the social media giant has been struck by another data breach disaster. It has been revealed that 50 million...
https://www.hayesconnor.co.uk/news-resources/news/whats-happened-in-the-latest-facebook-data-breach/
Last month, Bupa was fined £175,000 by the Information Commissioner’s Office (ICO). The latest data breach fine handed out by the regulator came after a rogue Bupa employee inappropriately copied...
https://www.hayesconnor.co.uk/news-resources/news/has-the-bupa-data-breach-put-your-privacy-at-risk/
Supermarket Morrisons has lost its appeal following a breach at the company which resulted in thousands of its employees’ details being posted online. The case is the first data leak...
https://www.hayesconnor.co.uk/news-resources/news/morrisons-loses-data-breach-challenge/
Supermarket Morrisons has lost its appeal following a breach at the company which resulted in thousands of its employees’ details being posted online. The case is the first data leak...
https://www.hayesconnor.co.uk/news-resources/news/morrisons-loses-data-breach-appeal/
Under the UK’s data protection legislation, you have the right to find out if an organisation is using or storing your personal data. To exercise this right, all you must...
https://www.hayesconnor.co.uk/news-resources/news/how-to-make-a-subject-access-request-following-a-data-breach/
In recent years, the level of personal data we provide to high street stores has increased significantly. But, as Litigation Executive Ben Brown discusses, it is important to understand your...
https://www.hayesconnor.co.uk/news-resources/news/high-street-stores-and-personal-data-know-your-rights/
Access to professional legal advice is a fundamental right. That’s why it’s important that everyone can afford to make a data breach or cybercrime compensation claim should they need to....
https://www.hayesconnor.co.uk/news-resources/news/what-is-no-win-no-fee/
We would like to wish all our clients and followers a very Merry Christmas
https://www.hayesconnor.co.uk/news-resources/news/merry-christmas/
Cybercriminals have compromised the contact information and financial details of Vision Direct customers in a recent data hack. Both personal and financial information has been put at risk, including full...
https://www.hayesconnor.co.uk/news-resources/news/credit-card-details-hacked-in-vision-direct-data-breach/
In the latest example of takeover fraud, a customer of the Royal Bank of Scotland (RBS) had more than £4,300 stolen from her account despite the fraudulent caller answering one...
https://www.hayesconnor.co.uk/news-resources/news/bank-customer-loses-thousands-of-pounds-in-takeover-fraud/
The issue of medical data breaches has hit the news again due to the actions of two medical workers. Medical data breach due to inappropriate use of patient information In...
https://www.hayesconnor.co.uk/news-resources/news/medical-worker-suspended-over-data-breach/
Uber has been fined £385,000 by the Information Commissioner’s Office (ICO) after a hack at the company resulted in the theft of personal information of almost three million users and...
https://www.hayesconnor.co.uk/news-resources/news/uber-fined-385000-for-data-breach/
Scrutinising the past 12 months, Kingsley Hayes, expert data protection solicitor and MD of Hayes Connor, looks at some of the key trends and insights we are seeing in this...
https://www.hayesconnor.co.uk/news-resources/news/hayes-connor-insights-data-breach-trends-in-2018/
Modern Law Awards 2019 We are delighted to announce that Hayes Connor Solicitors, (part of the Forster Dean Solicitors group of companies) has been shortlisted for two Modern Law Awards....
https://www.hayesconnor.co.uk/news-resources/news/hayes-connor-shortlisted-for-two-modern-law-awards/
Cybercrime is rarely out of the headlines, leaving many of us worried about what could happen if our personal data became a target of online fraudsters. But in most cases,...
https://www.hayesconnor.co.uk/news-resources/case-study/what-can-happen-when-sensitive-information-gets-sent-to-the-wrong-address/
We all want to be sure that our medical information is securely stored and is only handed by those who have the authority to do so. But, as Associate Mo...
https://www.hayesconnor.co.uk/news-resources/case-study/what-can-happen-when-medical-information-falls-into-the-wrong-hands/
The potential impact of a financial data breach cannot be underestimated, as demonstrated in this case. Legal Director at Hayes Connor Christine Sabino reveals more. But in many cases, its...
https://www.hayesconnor.co.uk/news-resources/case-study/bank-sends-credit-card-statements-to-the-wrong-person/
Data breaches are never out of the news. But while most of us worry about getting our identity or money stolen after a hack, we don’t tend to consider the...
https://www.hayesconnor.co.uk/news-resources/case-study/woman-threatened-after-her-gym-shared-her-home-address-with-another-customer/
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