Retail, Online Shopping & Ecommerce Data Breach Claims
Retailers, both online and physical stores, are holding increasing amounts of their customers’ personal data, such as their contact details, payment card details and credit history. The ever-increasing number of online sellers and retailer loyalty schemes means we are handing over more private information than ever before.
Customers trust these organisations to safeguard this information, but all too often we see examples of inadequate security systems which allow criminal organisations to “hack” into customer accounts and access private information. These breaches can be isolated incidents or part of a large-scale attack upon multiple customers.
Should retailers and online sellers allow customer data to fall into the wrong hands, this can have very serious consequences, both financially and in terms of the stress and worry it can cause.
Anyone whose personal information has been compromised in a retail or online shopping data breach may have grounds to claim compensation.
We have experience of working with clients to recover funds that have been lost and to secure compensation for the harm that has been caused as a result of the retail and online shopping data breaches. Our team has a strong track record of success for our clients, so we know exactly what is needed for a successful compensation claim.
Examples of the types of retail and online shopping data breaches we can assist with include:
- Accidental sharing of customer data online – such as happened with Amazon in 2018
- Information being sent to incorrect email recipients – both internally and externally
- Employees misusing customers’ confidential data
- Personal data being accessed in a cyber-attack caused by failure to adhere to data protection guidelines
Having your data exposed in these situations is often highly distressing with the potential for very serious consequences. In many cases, these data breaches are caused by simple human errors or the failure of businesses to take proper precautions, which can make living with the impact even more upsetting.
On top of any financial impact from identity theft and other types of financial crime, the effect of the emotional distress caused can be substantial. It is therefore entirely appropriate, and often essential, to seek compensation following a retail or online shopping data breach.
Ultimately, if a retailer or online shopping site has failed to protect your personal data, you have a right to claim compensation.
If you believe you have grounds for a claim, we can assess this for you free of charge. Simply use our secure online claim form to let us know the details of your claim and we will get back to you shortly.
To speak to a member of our team about what to do if you believe your data has been exposed by a retail or online shopping data breach, please call now on 0151 363 5895.