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Gaming Data Breach Compensation Claims

Games publishers and brands increasingly hold large amounts of personal data which could be susceptible to being compromised. Where this happens, and a gaming data breach occurs, you could be entitled to claim compensation.

Games publishers need to follow strict rules set out by the Data Protection Act and UK GDPR whenever they collect or use personal data. This includes taking appropriate measures to secure the data they have on file, and to prevent it from falling into the hands of unauthorised third parties.

If a games publisher or brand does not succeed in keeping your personal data secure, or they misuse your data in any way, this could constitute a gaming data breach. If this is the case, you may be able to claim compensation. A gaming data breach could occur where:

  • Inaccurate information is stored
  • Data is stored for longer than necessary
  • Private information is public
  • A cyber-attack or ransomware exposes data
  • Data is used outside of its intended purpose

At Hayes Connor, our gaming data breach specialists understand exactly how difficult it can be to find out that you are the victim of a data breach, no matter what the surrounding circumstances may be. If your data has been exposed, you will understandably be worried about what might happen next and whether you will feel the effects of the data breach further down the line.

If your data has been exposed in a gaming data breach, you could be entitled to claim compensation. This is something our data breach solicitors will be able to help you with.

Our experienced team of data breach specialists can carefully review your case and how your data was exposed. From here, we can advise you on whether you have sufficient grounds to make a claim and what steps need to be taken. We will be happy to answer any questions you might have about the data breach claims process, as well as clarifying how your data was mishandled by a games publisher or brand.

Why work with Hayes Connor?

At Hayes Connor, we are specialists in supporting victims of data breaches. We have a wealth of combined expertise and experience which we use to advise on a wide range of data breaches, including gaming data breaches.

We are one of the UK’s largest teams of dedicated data breach specialists. This means that we have a detailed knowledge of data breaches, including how they are caused, how companies can be responsible, the potential consequences and what steps need to be taken to make things right.

We understand that making a claim for data breach compensation can be very daunting. As such, we always strive to make the claims process as straightforward as possible. We have established an excellent track record for securing the maximum available compensation for our clients, often without having to resort to court proceedings.

See what our clients say about working with us

Start a gaming data breach claim today

Think you are entitled to compensation for a gaming data breach? Use our simple and secure online claim form to inform us of the details of your situation, and our team will be in touch shortly to let you know whether we can help.

To speak to a member of our team about pursuing gaming data breach compensation, please call us on 0330 041 5131.

What our clients say

Since Day one the feedback from our clients has been fantastic and is a real credit to our team. We are proud of our Excellent rating on Trustpilot and invite you to read some of the recent reviews here:

Gaming data breach FAQs

Any organisation that suffers a data breach is legally obligated to inform any victims that their data has been compromised. Unfortunately, many companies fail to send proper notification to victims of data breaches, or the message they have sent can be easily missed (such as if it falls into a junk folder).

We have found that many first-time victims of data breaches only find out that their data has been compromised when the responsible organisation is penalised by the Information Commissioner’s Office (ICO).

If you have been informed that your data has been compromised in a gaming data breach, or you have reason to believe that this is the case, this is something our data breach solicitors can help you with.

Any company that is aware they have suffered a data breach must report it to the ICO within 72 hours. They also ned to inform any individuals whose data has been compromised, if one or more of the following issues can occur:

  • Financial loss
  • Identity theft or fraud
  • Damage to reputation
  • Discrimination

It is also important to note that you can self-report an issue you have spotted to the ICO if you believe that the company has not done so themselves. You can also contact a data breach solicitor directly to bring forward a compensation claim.

Normally, you will have six years to make a gaming data breach claim. This six-year limit is counted from when you were first made aware that a data breach took place, or you could have reasonably been aware that it took place.

Often, the six-year time limit will start from when the gaming company first contacted you to inform you that you were the victim of a data breach.

Data breaches can occur for a variety of reasons. A gaming data breach could occur where:

  • An employee makes a human-error (such as emailing the wrong person)
  • Devices are stolen or lost
  • The casino is subject to a cyber-attack

After being instructed, our gaming data breach solicitors would first look to contact the gaming company on your behalf, using any findings from an ICO investigation to build an effective case.

From here, we can that piece together relevant evidence to prove that a data breach has occurred and confirm how it has affected you and your loved ones. This gives us a platform upon which we can place a value on the damages which are likely to be available for your claim.

Court proceedings may not be required, with many gaming data breaches being resolved through a negotiated settlement.

However, if a settlement cannot be voluntarily agreed, heading to court may be the only logical way forward to secure the maximum compensation you are owed. Our solicitors can provide tailored advice and robust representation in these scenarios.

You will be able to make a gaming data breach claim if a company has failed to keep your data secure in any way. It is important to note that this still applies whether or not any financial data has been stolen, or you have suffered direct financial loss from the data breach.

Where you have experienced financial harm, this can make calculating damages much easier.

Financial losses

A gaming data breach could easily lead to financial losses and/or identity theft. This is as many games now act as ‘live services’, where payment details are regularly used and stored. The results of your financial information being compromised in a gaming data breach can be incredibly damaging, as it may be possible for someone to set up fraudulent bank accounts in your name or access your existing accounts.


Even where you have not lost out financially after a data breach, this certainly does not mean that no harm has been done. Experiencing a data breach is always likely to be an incredibly stressful ordeal and could leave you worried about the safety of both you and your family.

The physical and mental toll of being a data beach victim cannot be underestimated. Of course, everyone will react differently to data breaches, but issues such as a lack of sleep, feeling ill, unsettled, or confused are all common responses. These issues can also have an effect on your friends, family and job.

Start your gaming breach claim today

At Hayes Connor Solicitors, our gaming data breach solicitors can help you make a compensation claim, supporting you through the entire process and minimising the impact on you and your loved ones as much as possible.

Simply use the link above to start your claim, or you can call us on 0330 041 5131 to discuss your situation.

You can find out more about our expertise and how we handle data breach claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5131.

You can find out more about our expertise and how we handle claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5137.