KINGSLEY HAYES. MANAGING DIRECTOR
Driven to continuously improve the lives of the people he represents, Kingsley is a highly motivated data protection solicitor with over 20 years’ experience helping to protect his clients’ rights, while making sure they get the compensation they deserve.
Kingsley qualified as a solicitor in 1995 after gaining a LLB Hons at Manchester Polytechnic.
Today, having worked in some of the largest law firms in the UK, and an expert in this fast-paced area of law, Kingsley brings all his experience and expertise to the position of Managing Director at Hayes Connor Solicitors.
Kingsley knows that trust is crucial when it comes to helping clients succeed. As such, he has created a culture where promises are kept. This approach, he believes, builds confidence and provides a stress-free service for our clients.
AFTON TULLY. MANAGER
An experienced manager, Afton makes sure that our team is working in the best interests of the people we serve.
Maximising staff performance and processes to boost efficiency and satisfaction, Afton is committed to ensuring ongoing improvements and the best possible results for our clients.
Overseeing operations within our firm, Afton also strives to ensure that everyone at Hayes Connor remains motivated and content in their work. She does this by ensuring that the right cases go to the right people, and that they have the tools needed to do the job.
With a keen interest in technology, and how it can be used to make the customer journey better, she makes sure that all service level agreements are adhered to.
With a wealth of experience in creating new work processes, and making ongoing improvements to existing practices, Afton makes sure that we have the systems in place to work smarter than other law firms, and, ultimately to exceed our clients’ expectations.
CHRISTINE SABINO. SOLICITOR
A qualified solicitor for over 20 years, Christine has spent her career helping claimants to get the justice they deserve.
Committed to ensuring that her clients receive only the very best legal guidance, she works hard to make a difference to people’s lives, providing them with the expert advice, guidance and support that they need.
She is particularly proud of the work she has done assisting people who required help to rebuild their lives following life-changing incidents.
As such, Christine’s legal advice is of the highest quality, and, having built a loyal client base, this is demonstrated by the number of times she is recommended by the people she has helped.
A regional mentor for three years, she also has experience supervising other solicitors.
JAMES KELLIHER. LITIGATION EXECUTIVE
James has played a crucial role in helping to grow our firm into what it is to date. And with a successful team behind him, he is proud of the professional service we provide to the public.
Helping to develop our data breach and cybercrime firm, he works tirelessly to ensure the best possible outcome for our clients. Working hard to take each case to a successful conclusion, he meets regularly with counsel to discuss cases to progress and also works on our large group actions.
He also has experience of managing a team of legal assistants and helping them to develop in their roles. This includes providing training, mentoring and support where needed.
Ultimately, he always goes the extra mile to make sure our clients’ rights are protected and that they get the damages they deserve.
With a commitment to service excellence, he believes that our approach has been hugely successful and will continue to help victims of online offences.
BEN BROWN. PARALEGAL
A passionate paralegal, Ben’s time working within the legal profession has been varied. This has allowed him to cultivate a range of experiences to draw from, and gives him a unique insight into how best to serve our clients.
He has expertise in being the first point of call for queries into our firm and understands how important it is to act thoroughly and with empathy to identify the next steps needed in any legal action. He also provides sensitive support to concerned clients going through a stressful time; reassuring them that we are here to help.
Specialising in data breach law, he played an instrumental role in establishing the file-opening, file management and client communication processes that are now fundamental to the way we work at Hayes Connor.
Today, Ben is proud to be a part of a team that leads the way when it comes to supporting clients seeking compensation from data breaches. And, he draws on his ability to think practically and logically to help train new staff within our firm on this new and evolving area of law
AMY SMEATON. HEAD OF BUSINESS DEVELOPMENT & MARKETING
An expert marketer, with the ability to create and implement effective customer-led strategies, Amy has many years of experience in the legal sector. So she knows what is important to our customers.
This unique understanding is crucial when it comes to making sure you enjoy a consistent and exemplary level of service, from the moment you first contact our firm.
Amy also makes sure that all our marketing activity is compliant with legal requirements. So you can rest assured that we keep your data safe.
With a keen interest in the non-stop evolution of digital marketing, Amy also takes a lead role when it comes to building, managing, testing and optimising online marketing campaigns. Interpreting and analysing all available data, everything she does is done with the goal of creating strategies in line with customer engagement targets.
This commitment to continued service improvement has helped her to position Hayes Connor Solicitors at the forefront of the industry when it comes to using ground-breaking technology to meet the needs of our customers and spot new and emerging trends.
With excellent communication, organisation and negotiation skills, Amy values the people she works with and has built up a contact list of suppliers and agencies with the same high standards, values and ethics that are cohesive with our own.
