I work closely with our clients, opening up new enquiries and helping clients to get their claims started.
It’s my job to speak to potential new clients when they first contact Hayes Connor, talk through the details of their situation with them and see whether we can help.
Once I have decided we can assist the client, I send out our initial documents for signature and return. During this process, I assist with any follow up questions the clients may have. Once the signed documents are returned, the files are passed to our experts to review. I’m also the one who sorts through any incoming post and sends outgoing post.
I have been with Hayes Connor since August 2019 and the most enjoyable part of the job is seeing clients who I have built a rapport with since initially signing up their claims finally have their cases settled.
When I am not in work, I enjoy going on holiday with friends. Las Vegas is my personal favourite. I am also a massive football fan, having been a season ticket holder at Liverpool FC since I was 8 years old. I love to follow them all over the country and across Europe. The champions league final in Madrid 2019 being the standout game I have been to.