Cybercrime Claims.

Cybercrime can lead to your personal and sensitive data getting into the wrong hands through the creation and spreading of viruses, hacking, and the use of counterfeit software, In the worst cases, this can lead to you falling victim to financial fraud and identity theft.

Dealing with hundreds of different types of data hack cases, the one thing that has become apparent to our solicitors is that the full impact is often not felt until months after the initial violation.

The impact of cybercrime can be devastating and we have seen cases where the financial losses only start to occur three to six months later. This is often because data stolen is used in batches over time. According to one report, the stolen personal data of UK citizens is selling for as little as £10 on the dark web. The data offered provides more than enough information for hackers to commit cybercrimes.

Following the 2018 Ticketmaster data breach, some nine months after the hack, 63% of all the clients we took on suffered multiple fraudulent transactions on their payment cards. What’s more, 31% of all our clients involved in this case suffered from distress and/or psychological trauma as a result of having their card details stolen and used in fraudulent activity. We’ve seen cases where experiencing a data breach has resulted in adverse life events such as having to move house or area, losing a job, relationship stress and separation, and dislocation from friends and family. All of which can lead to a diagnosable psychological injury.

At Hayes Connor Solicitors, we help our clients to make compensation claims after their data was put at risk by the organisations they trusted to look after it.

If you want to report that you have been the victim of online fraud or identity theft, contact Action Fraud. You can do this online or via telephone. Action Fraud is the national fraud reporting service, and is the starting point for any police investigation into your loss. For any other form of cybercrime such as online stalking, harassment, or fears about sexual grooming, you should contact the police directly.

If someone is convicted of a cybercrime against you, the court may order them to pay you compensation.

Where the authorities are not interested, we can assist with a private prosecution.

Over the last few years, mobile phone networks, tech firms, retailers, and banks have all hit the headlines due to data security breaches. In many cases, these offences were made possible due to poor IT and data management practices.

So, as well as going after the criminal, you can also make a cybercrime claim to hold these organisations account for such breaches.

MAKE A CYBERCRIME CLAIM AGAINST A NEGLIGENT COMPANY.

If you pay for something using a credit card and are the victim of fraud, you are afforded an extra level of protection.

Under Section 75 of the Consumer Credit Act 1974, customers who have a claim against a seller for breach of contract or misrepresentation may also have an equal claim against their credit card company. Just as importantly, you can pursue a claim against both parties at the same time.

Purchases of between £100 and £30,000 made wholly or partially with a credit card are protected under the act. We’ll advise you on whether you can claim compensation from your credit card company for any losses.

Our professional, friendly team will be pleased to answer any questions you might have, and advise you on whether you have a valid claim.

If you have a straightforward claim, our quick claims form will help you to start this quickly and easily. This means you receive your compensation in the shortest possible time. However, if we believe you have a large, complex case, we’ll go through your options and may be able to act for you on a NO WIN, NO FEE basis.