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What is no-win, no-fee?

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Access to professional legal advice is a fundamental right. That's why it's important that everyone can afford to make a data breach or cybercrime compensation claim should they need to. Removing the financial risk, at Hayes Connor Solicitors, we provide our services on a no-win, no-fee basis to help our clients get the compensation they deserve. But what does this actually mean and are there really no costs if you appoint us?

What is no-win, no-fee?

A no win, no fee agreement is an arrangement between you and your solicitor. Also known as a Conditional Fee Agreement (CFA), if your claim is not successful, you won't have to pay any money for the work carried out (as long as you adhere to the terms of our agreement).

No win, no fee agreements help people get the compensation they need following an incident that wasn't their fault.

What if your claim is successful?

If your claim is successful (and that's what we all want!), you might have to make a contribution to your solicitor's costs. This 'success fee' is taken from the compensation awarded to you. The amount of the success fee depends on when your case is settled. But, with us, you'll never have to pay more than 25% of your compensation. And, in some large group action cases, we might be able to recover this cost from the other party. In such cases you won't have to pay any costs - win or lose.

Your obligations under a no-win, no-fee agreement

You do have obligations under a CFA:

  • You must not mislead your solicitor
  • You must not fail to co-operate
  • You must act in accordance with the agreement and the advice given by your solicitor
  • Should you wish to terminate your claim, you will be responsible for all costs and disbursements incurred by your solicitor.

Can you afford the risk?

Well yes. Because if you lose you won't have to pay a penny!

In most cases, the loser has to pay the winner's costs and disbursements (other legal expenses such as court fees). But to protect you from these costs, we always take out insurance to insure against this risk on your behalf. This is called 'After the Event' insurance (ATE).

With ATE insurance, if you lose your case (including a group action case), any costs will be paid by the insurance provider. This means that if your claim is not successful, you won't have to pay a penny.


From the very first time you speak to us, you'll find us helpful, friendly, and experienced. While each case is different, we can usually tell you straight away if you have a claim or not. Once you have confirmed that you want to proceed on a no-win no-fee basis, we'll remove the hassle and take care of all the complex legal work for you. We always make sure you are fully informed about any potential costs before we proceed.


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