WHAT HAPPENED IN THE BRITISH AIRWAYS DATA BREACH?
Initially, it was revealed that almost 400,000 British Airways customers have had their personal and bank/credit card details stolen in what is reported to be one of the most severe cyber-attacks in UK history.
Worryingly, it took over two weeks before the data breach was detected by the airline. In response, questions are now being asked as to whether poor systems have made this cyber-attack worse.
All 380,000 customers who booked flights online or via the British Airways app during that time using a debit or credit card are affected.
To make matters worse, when investigating this case, a second data breach was also uncovered. In this instance, 77,000 people had their names, addresses, email addresses and detailed payment information taken. This included card numbers, expiry dates, and card verification value (CVV) numbers
And, a further 108,000 people had their personal details stolen.
The airline has said that compensation claims will be discussed on an ‘individual basis’. However, it is not up to British Airways to dictate the terms of any compensation payments.
At Hayes Connor Solicitors, we are experts in data breach cases, and, once you have registered with us, it’s not uncommon that we uncover information that allows us to increase the value of your claim significantly. What might seem irrelevant to you, could make a huge difference in the eyes of the law. That’s why it’s important not to be fobbed off by a low initial offer from British Airways. Instead, by making a no-win, no-fee claim with us, we can increase the amount of compensation you receive substantially.
Committed to helping victims of data breaches and cybercrime to achieve the justice they deserve, at Hayes Connor Solicitors we are now considering launching a group action to compensate victims of the British Airways’ data breaches.