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Half a billion customers affected by Ticketmaster data breach

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Legal Director, Christine Sabino, runs through the details of a significant data breach involving Ticketmaster users, as well as what steps any potential victims can take.

Over half a billion Ticketmaster customers have been affected by a major data breach following a recent cyber-attack against the website.

While Ticketmaster themselves are yet to confirm whether the attack took place, it has been reported that a group of hackers have been able to obtain the names, addresses and phone numbers of customers across the world. This amounts to 1.3 TB of stolen data.

The hacker group, known as TheShinyHunters, are said to be demanding £400,000 ransom payment in exchange for the database of information.

The Australian Department of Home Affairs is reportedly working with Ticketmaster to investigate and understand the incident further.

The hack and subsequent data breach also coincide with the relaunch of BreachForums. This is a site on the dark web which allows users to buy and sell stolen material, as well as information which allows hacks to take place.

If you have been affected by the Ticketmaster data breach, and are unsure what steps you should take next, the team at Hayes Connor will be on hand to support you.

We are one of the country’s leading data breach experts and will be available to advise you on the best course of action for your personal circumstances.

To find out more and to receive prompt advice about your situation, please fill in our online claim form.

What to do if you are concerned about the Ticketmaster data breach

Every organisation which stores, handles, or uses personal data has a range of very strict legal obligations. One such obligation is to ensure that this data does not fall into the hands of any unauthorised third parties.

If you are a Ticketmaster customer, and you have been informed that your data has been exposed, it is vital that you understand your rights moving forward. Equally, if you have any concerns that your data has been compromised by Ticketmaster, but have not been contacted, you should get in touch with them to discuss your situation as soon as possible.

As can be seen in the Ticketmaster data breach, stolen data can often be sold on the dark web or be directly used against you. It is therefore important to be aware of any potential phishing attacks which are designed to extract further personal information from you.

There are several steps you can take to prevent someone using your personal data against you. To learn more about this, please read our helpful guide on what to do if your data has been stolen in a data breach.

If your data has been exposed in the Ticketmaster data breach, you should be aware of the legal options that may be available to you. This is where the expertise of our dedicated data breach solicitors will prove invaluable.

How Hayes Connor can help anyone affected by the Ticketmaster data breach

Whenever personal information is exposed or falls into the wrong hands, the consequences can be very serious.

At Hayes Connor, we are all too aware of this. We have one of the largest teams of data breach specialists in the country, with a wealth of combined experience and expertise in supporting victims of all forms of data breaches.

When you make a data breach enquiry with our team, we will work closely with you to clearly clarify the details of your case and what sort of affect the incident has had on you and your family. This will give us the information we need to advise you on whether making a claim for compensation will be possible and what the process for doing so will involve.

We understand that learning your information has been compromised can be extremely distressing. We are always mindful to provide close personal support and to keep the entire claims process as straightforward as possible.

You can find out more about our expertise and how we handle data breach claims here.

To speak to a member of our team about the Ticketmaster data breach, please do not hesitate to give us a call on 0151 363 5895, or use our online claim form.