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Emma Sleep UK Suffer Data Breach Following ‘Magecart’ Cyber-Attack

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Customers of bed and mattress specialists Emma Sleep UK have been informed that their data has been exposed following a cyber-attack that took place between January and March 2022.

In an email to customers, Emma Sleep revealed that the cyber-attack was a so-called ‘Magecart attack’ via the Adobe Magento ecommerce platform. This attack affected customers in 12 separate countries.

This is the same technique that was used to steal the credit and debit card details of 40 million British Airways customers in 2018. The British Airways case led to a £20 million fine from the Information Commissioner’s Office (ICO).

Emma Sleep have noted that the cyber-attack was targeted against the business’s checkout process on their website. Any personal information entered at this stage, including credit card data, may have been stolen – regardless of whether a transaction was completed or not.

Emma Sleep CEO Dennis Schmoltzi confirmed the details of the breach in a statement, saying: “Personal customer information, including credit card data, was stolen. While we never process or store credit card data ourselves, the type of attack was redirecting information as it was typed into form fields in the browser of the user.”

If you have reason to believe that your data has been exposed in the Emma Sleep data breach, or you have been directly contacted by the company to confirm that this is the case, you will likely have grounds to claim compensation.

The team at Hayes Connor are ready to advise and support anyone who has been affected by the Emma Sleep data breach. To find out more about how you can make a claim, please get in touch.

What to do if you are concerned about the Emma Sleep data breach

If your data was exposed in the Emma Sleep data breach, the company is legally obligated to inform you that this is the case. Emma Sleep claim to have already done this, but if you have any concerns that your data has been exposed and you are yet to hear from them, it’s vitally important that you get in touch with them as soon as possible.

If you suspect that you are a victim of the Emma Sleep data breach, it’s important that you remain vigilant of any unexpected communications, such as emails or text messages. You should be especially wary of any communications that appear to have come from someone claiming to represent Emma Sleep. These could be cleverly disguised ‘phishing’ attacks that are designed to extract further information from you.

There are various ways you can reduce the risk of cybercriminals using your personal data against you. For more, please read our helpful guide on what to do if your data has been stolen in a data breach.

If your data has been exposed in the Emma Sleep data breach, you may be eligible to claim compensation. This is something the team at Hayes Connor can support you with.

How Hayes Connor can help you claim compensation for the Emma Sleep data breach

Any organisation that records and stores your personal data is legally obligated to keep it secure and out of the hands of any unauthorised third parties. Failing to uphold said obligation, no matter the circumstances, can often lead to further action being taken, with affected individuals potentially being in a position to claim compensation.

Hayes Connor has one of the largest dedicated teams of data breach specialists in the country. We have a wealth of combined expertise and experience in handling data breach claims and are perfectly placed to guide you through all of the steps required to bring forward a claim.

We can have a detailed discussion about your personal circumstances and use this to clarify whether you are owed compensation, how much you could be entitled to and how the general claims process works.

We understand how stressful and worrying it can be to see your personal data breached. That is why we also make sure to provide you with close personal support during the claims process, keeping everything remains as straightforward and stress-free as possible.

You can find out more about our expertise and how we handle data breach claims here.

To start a claim, you can use our online claim form.

To speak to a member of our team about the Emma Sleep data breach, please do not hesitate to give us a call on 0330 041 5134.