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What kind of data protection breaches can we help you with?

what kind of breaches

At Hayes Connor Solicitors, we help our clients get the compensation they deserve following data protection breaches, cybercrime, and other online offences. Our experts deal with a significant volume of data breach cases each day. And, during our work, we see how data breaches can affect people in different ways.

There are two main ways we get compensation for our clients.

1. Individual data protection breaches

In most cases, data breaches aren’t caused by scammers trying to hack big businesses. They are caused by simple human errors. And while these incidents don’t make the headlines, for those involved the experience can be just as devastating.

What can happen when sensitive information gets sent to the wrong address?

For example, in a recent case, our solicitors saw the impact of what can happen when sensitive information was sent to the wrong address by mistake.

In this data breach, a local authority sent a copy of a court order containing confidential personal information about a father (our client) and his daughter to the wrong postal address.

Just a small error saw the letter being sent to a neighbour, who brought it round to the right address. But the letter had been opened. And after talking to the neighbour, it became apparent that it had also been read.

What’s more, when the letter was passed to the right house, it wasn’t handed to the right person. Because it was opened, it was then read by another member of the family. They became distressed at the contents. This went on to cause difficulties in the family.

As a result of a seemingly small admin error when posting the letter, this data breach has caused considerable distress, upset and embarrassment to our client and his family. He had to explain a sensitive situation to his family in more detail than would otherwise have been necessary. And, his neighbours became aware of a very private and sensitive situation. One which has been talked about within the small local community where he lives. As such, the consequences of the error were far-reaching.

Breach of data leading to an employment dispute

In another case, our client was referred to a third-party for a standard workplace assessment. This assessment was designed to make sure she had everything she needed to reach her full potential in her job. However, the party conducting the evaluation added sensitive personal information about her to their report and gave this to her employer.

This information was not relevant to the assessment our client undertook. Worse, it led to a dispute between her and her employer over the disclosures she made while applying for her job.

In response, our client made a data breach claim against the workplace assessment provider. As well as claiming for the initial breach of her sensitive information, she also claimed damages for the loss and injury she suffered by the infringement when this knowledge was used against her.

2. Data protection breaches group actions

In many cases, where a breach occurs, you won’t be the only person making a claim. In such circumstances, it is often worth joining a group action claim.

With a group action claim, this group of people (the claimants) collectively bring their cases to court against a defendant. These victims then fight together to achieve compensation in the High Court of Justice.

Where cases are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.

At the moment, we have launched (or are considering launching) group action claims against the following companies:

  • Amazon
  • British Airways
  • Dixons Carphone Warehouse
  • Equifax
  • Marriott International Group
  • TeamSport Indoor Karting
  • The Police Federation of England and Wales (PFEW).

Find out more about our NO WIN, NO FEE group actions.

Helping our clients get the compensation they deserve

These are just some examples of the types of data breach cases we deal with every day. And, as you can see, these are serious cases that often put people’s mental health and even their lives at risk.

At Hayes Connor Solicitors, we are 100% committed to seeking the compensation necessary to help people get their lives back on track following a data breach. But we don’t believe that our obligation to our clients stops there – we also provide a wide range of information to help our clients protect themselves once a breach has occurred.

Find out more about making a data breach claim with Hayes Connor Solicitors.

Or, for more advice on how to keep your data safe, follow us on Twitter and Facebook.