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Ticketmaster to close resale site Get Me In. Can you still make a data breach claim?

data breach lawyers

The Ticketmaster data breach saw cybercriminals get away with the personal and financial information of thousands of people in the UK. As well as the main Ticketmaster site, the data hack also affected, TicketWeb and the resale website Get Me In.

Following the breach, Ticketmaster is now closing its secondary ticketing websites Seatwave and Get Me In, in a bid to combat touts. However, if you used Get Me In and were affected by the data breach, you can still make a compensation claim against the company.

The Information Commissioners Office (ICO) has already made it clear that it does not approve of companies closing to evade data breach inquiries. Earlier this year, and following the announcement that controversial data analytics firm Cambridge Analytica was to shut down, the ICO said that: “investigations cannot be impeded by the closure of these companies.”

In this case, there is no evidence that this is why Get Me In is closing. In fact, according to Ticketmaster: “We know that fans are tired of seeing others snap up tickets just to resell for a profit on secondary websites, so we have taken action”.

However, it is vital that Get Me In customers affected by the Ticketmaster data breach know their rights and are not put off making a claim.

What happened in the Ticketmaster data breach case?

Ticketmaster was affected by a substantial data protection breach after cybercriminals hacked the company’s websites. Different customers had different data stolen including financial information (some of which was fraudulently used), email addresses and other personally identifiable information (PII).

Find out more about the different types of data breaches in this case.

Make a Ticketmaster data breach claim

The only way for you to hold Ticketmaster to account is to make a data breach compensation claim.

Crucially, the law recognises the potential damage that is caused by psychological suffering. So, you can make a compensation claim if you have struggled emotionally following a data breach, even if you have not experienced any financial loss.

At Hayes Connor Solicitors, we have already been contacted by lots of Ticketmaster customers who are worried that their data was not looked after as carefully as it should have been.

In response, we have now submitted a letter before action (LBA) to Ticketmaster. This LBA lets Ticketmaster know that we plan to start proceedings against them, and that we are very serious about getting our clients the compensation they deserve.

If you want to join our action against Ticketmaster, it is not too late!

To start your compensation claim, you will need you to register with us. To date, our action against Ticketmaster has more than 500 clients, and it is clear that the data breach is extensive. As such, we expect Ticketmaster to take our claim very seriously.

Data breaches often have severe consequences for those affected so you could be entitled to up to £5,000.


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  1. […] Following the breach, Ticketmaster has closed Get Me In, in a bid to combat touts. However, if you used Get Me In and were affected by the data breach, you can still make a compensation claim against the company. […]

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