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Claiming compensation for distress following a data breach

At Hayes Connor Solicitors, we have launched compensation claims against a number of high-profile companies that have failed to keep your personal data safe. We believe that these companies must be held to account for their failure to protect your information.

The General Data Protection Regulation (GDPR) places strict obligations on businesses to keep our data safe. And you could be entitled to compensation if an organisation fails to meet these. But did you know that you can also claim for GDPR distress as well as financial losses?

What the law says

If you have suffered damage or distress caused by an organisation breaching any part of the Data Protection Act (the UK’s interpretation of the GDPR), you have a right to claim compensation.

Crucially, you can make a compensation claim if you have struggled emotionally following a data breach, even if you have not experienced any financial loss.

When making a compensation award, the court will look at the specific circumstances of your case. This includes things like the sensitivity of the data compromised and the nature of the disclosure. However, in order to be entitled to compensation for GDPR distress you must show that you have suffered emotionally because of the breach.

A personal data breach is a 21st-century version of being burgled. If a criminal came into your home and stole your private letters you would be distressed. So why should you feel any less upset at having your online data taken; particularly when these companies gave the burglar the keys?

Why shouldn’t you seek compensation for a failure to look after your information correctly?

The emotional impact of data breaches

Some people would have us believe that claiming for GDPR distress is an overreaction. That your physiological suffering and anguish doesn’t matter. You might hear friends and family saying that, while it is acceptable to claim compensation for any financial losses, you should put up with any anxiety caused by having your information stolen.

But according to Victim Support: “The effects of crime can also last for a long time, and it doesn’t depend on how ‘serious’ the crime was. Some people cope really well with the most horrific crimes while others can be very distressed by a more minor incident”.

The sheer scale of the information we share online is enough to leave victims open to the threat of fraud. For example, with enough information, cybercriminals can steal your identity, apply for credit in your name, set up fraudulent bank accounts and access your existing accounts.

So we should all be very worried about what could happen if our data gets into the wrong hands.

What’s more, being the victim of a crime can have a substantial impact on you mentally and physically. For some people, the effects can include a lack of sleep, feeling ill, unsettled or confused. Stress can also affect your friends, your family and your job. So being told to “get over it” isn’t helpful.

Crucially, the law understands the damage that can be caused by worry and upset. So you are 100% within your rights to make a compensation claim.

Claiming for GDPR distress following a data breach

At Hayes Connor Solicitors, we are committed to helping those affected by data breaches and cybercrime. And, we believe that the best way to make big companies pay for their failures is to use an expert lawyer to make a data breach compensation claim.

In addition, we also work with, and refer our clients to, other organisations and partners such as Victim Support. The leading independent victim’s charity in England and Wales for people affected by crime and traumatic incidents, last year Victim Support offered help to nearly a million victims of crime across the UK.

If you need assistance after a data breach, there are many resources on the Victim Support website to help you cope.

Don’t let them get away with it!

Something has to be done to make companies accountable for not looking after our information correctly. Claiming compensation isn’t just in your best interests, it could be the only way to ensure that businesses everywhere implement more secure processes.

If you want more help or advice about making a claim then contact us today

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Hayes Connor Solicitors launches group action following Equifax data hack investigation

Hayes Connor Solicitors, is launching a group action to help victims of the Equifax data hack claim compensation.

Our firm of expert online fraud and data protection solicitors is expecting an influx of queries from people whose data was put at risk by the credit reference agency. The group action is being initiated after Equifax was fined £500,000 by the Information Commissioner’s Office (ICO).

The ICO’s investigation was carried out under the Data Protection Act 1998 rather than the current General Data Protection Regulation (GDPR), and the £500,000 fine is the maximum allowed under the previous legislation.

What happened in this case?

The fine follows a 2017 cybersecurity incident which led to the loss of UK customer data held by Equifax Ltd on the servers of its US parent. Following the data breach, it was revealed that Equifax’s failure to patch a server flaw resulted in hackers potentially stealing 143 million US citizens’ data, and the personal details of up to 15 million Brits. This sensitive information included email addresses, passwords, driving license numbers and phone numbers.

Furthermore, while Equifax originally said that no UK passwords or financial information were stolen in the hack, it has since admitted that the passwords and partial credit card details of almost 15,000 UK customers were compromised.

The ICO investigation revealed multiple failures at the credit reference agency. For example, measures which should have been in place to manage the personal data were found to be inadequate and ineffective. Investigators also found significant problems with data retention, IT system patching and audit procedures.

Information commissioner Elizabeth Denham said Equifax showed a “serious disregard” for its customers and their personal information.

Why should you join the Equifax group action?

The sheer scale of the Equifax data breach means that millions of people across the UK are now at an increased risk of theft and identity fraud. So we welcome the news that the ICO is holding Equifax to account.

However, while fines are an essential step in ensuring big businesses like Equifax do more to uphold their obligations and keep people safe, it does very little to help those already affected by the breach. As such, anyone who has suffered following the Equifax cyber-attack should be looking to claim compensation.

What can you claim compensation for?

Many Equifax customers have had their financial information stolen, and that can be devastating if it gets used by cybercriminals to carry out fraud or theft. But, in addition to this, much of the data stolen from Equifax is considered to be personally identifiable information. This means that the data can be used to identify a specific individual, and be manipulated to undertake identity fraud.

We should all be very worried about what could happen if our personal data gets into the wrong hands. With enough information, cybercriminals can steal our identities, apply for credit in our name, set up fraudulent bank accounts and access our existing accounts. So, it is understandable that victims would want to seek compensation for Equifax’s failure to look after their information correctly, and the best way to do this is through a group action case.

Crucially, it doesn’t matter if you haven’t lost out financially as a result of the Equifax hack. Being the victim of a crime can have a significant impact on you mentally and physically. So, if the data breach has caused you stress or anxiety then the law agrees that you are entitled to compensation.

What is a group action?

A group action allows people with the same type of claim to bring it together on a collective basis. Doing this strengthens their overall position and increases their chances of settlement or success at Court. What’s more, with a group action, claimants often share the legal fees. So, while the cost of pursuing small claims can be a barrier to justice, by grouping cases together, solicitors are often able to run group actions on a no win-no fee basis (as in this case).

However, just because a case is part of a group action, this doesn’t mean that everyone will get the same amount of compensation if successful. All claims within a group action are still settled based on their merits, and victims will receive what they are owed.

How to join the Equifax group action

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by our firm. While each case is different, it is expected that each person will be able to claim up to £2,500 (possibly even more for people who have had their financial data stolen).

Hayes Connor Solicitors is also providing no-win, no-fee funding arrangements in this case, and, if successful won’t charge a “success fee”. This means, if someone is awarded £1,500, they will get all of the compensation. There are no solicitor’s fees win or lose.

If you have been affected and want to join the group action, you can register your details here.

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Everything you need to know about making a Group Action Claim against Equifax

In September 2018, Equifax was fined £500,000 by the Information Commissioner’s Office. The ICO’s investigation was carried out under the Data Protection Act 1998 rather than the current General Data Protection Regulation (GDPR), and the £500,000 fine is the maximum allowed under the previous legislation.

The fine came after Equifax’s failure to fix a security flaw in one of its online systems resulted in hackers accessing the personal details of millions of people in the UK and US.

But, while the fine is an essential step in ensuring big businesses like Equifax do more to uphold their obligations and keep people safe, it does very little to help those already affected by the breach. As such, anyone who has suffered following the Equifax cyber-attack should be looking to claim compensation.

But, if you were a victim of the Equifax data breach, how should you go about doing this?

In this short guide, our helpful team of online fraud and data protection solicitors have set out everything you need to know about making a Group Action Claim against Equifax.

Who can make a data breach group action claim against Equifax?

Following the data breach, Equifax sent a letter to those affected, informing them that their data was put at risk. The sensitive information exposed includes email addresses, passwords, driving license numbers and phone numbers. Everyone who has received this letter can claim compensation.

However, since the hack was first uncovered, Equifax has admitted that far more people were put at risk than first thought. This includes:

  • The sensitive details of up to 694,000 Brits
  • The passwords and partial credit card details of 15,000 UK customers
  • The personal data of a further 14 million UK users.

If you are in any way concerned, contact Hayes Connor Solicitors and let us know. We will check if you have had your data breached (if the company has not admitted as much already). Once we have established that your data has been violated – and the extent of this failing – we can start the claims procedure on your behalf. Of course, we’ll only do this with your explicit agreement!

Crucially, it doesn’t matter if you haven’t lost out financially as a result of the Equifax hack. Being the victim of a crime can have a significant impact on you mentally and physically. So, if the data breach has caused you stress or anxiety – in a way that could be diagnosed by a psychologist – then the law agrees that you are entitled to compensation.

Why should you join the group action claim against Equifax?

A group action allows people with the same type of claim to bring it together on a collective basis. Group action claims are becoming far more common in the UK. Here are just some of the reasons why:

  • Strength in numbers. Starting a claim can be frightening, and it’s not unusual for people who have perfectly valid complaints to be put off due to the risks of going up against a large and well-resourced Defendant. Where cases are very similar, group actions can be a powerful tool and can redress the balance
  • Save on legal costs. By joining together, individuals can share the risks and costs of claiming compensation. Legal advice is also shared, so not everyone in the action needs to pay for their own solicitor
  • Help victims with smaller claims. Group actions provide a way for people with more modest cases (that may not justify legal fees) to claim the compensation they deserve. Often, solicitors will agree to take such cases on a no-win no-fee basis
  • You might not have to go to court. Usually, a Test Case is started, and common issues are tried. The result of this case is then used as a precedent for other cases in the action; so every single claim doesn’t have to be taken to court.

However, just because a case is part of a group action, this doesn’t mean that everyone will get the same amount of compensation if successful. All claims within a group action are still settled based on their merits, and victims will receive what they are owed.

We believe that a Group Action Claim against Equifax is the best way to seek compensation.

Find out more about group actions.

How much does it cost to join the Equifax group action?

At Hayes Connor Solicitors, we are dealing with all Equifax data breach claims on a no-win, no-fee basis. This means that, if your claim is not successful, you won’t have to pay a penny.

What’s more, if your claim is successful we expect to be paid by the offending party (Equifax). So, as well as providing no-win, no-fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation. There are no solicitor’s fees win or lose.

There are also no hidden charges or other administration fees.

How much compensation can you expect following the Equifax data breach?

We cannot say that you will definitely get compensation, but a group action helps to strengthen your chances. We believe Equifax has breached people’s data and needs to be held responsible by compensating for any losses, distress and inconvenience caused. While each case is different, it is expected that each person will be able to claim up to £2,500 (possibly even more for people who have had their financial data stolen).

What should you do now?

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm. We will keep your details (securely of course) and help you get the compensation you deserve.

Once you have registered with us, it’s important to keep a ‘diary’ or note of events since the hack. This will help us with your case.

For example:

  • Has your card been used without permission?
  • Are there transactions that you bank has picked up that you haven’t made?
  • Are you getting more ‘spam’ or junk email with your name on it? If so, create a folder and keep it as this may be relevant
  • Are you anxious or worried by the thought of people being able to access your data? Has this caused you any distress?

We have already received an influx of queries from people whose data was put at risk by the credit reference agency. If you were affected, you could be entitled to up to several thousand pounds, so it’s important to act now.

Register your details here.

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INFOGRAPHIC: Everything you need to know about the Equifax Data Hack

Hayes Connor Solicitors, is launching a group action to help victims of the Equifax data hack claim compensation. Our firm of expert online fraud and data protection solicitors is expecting an influx of queries from people whose data was put at risk by the credit reference agency. The group action is being initiated after Equifax was fined £500,000 by the Information Commissioner’s Office (ICO).

Here’s a quick overview of this case:

Register your details here.

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Data protection complaints increase leading to possible rise of GDPR breach compensation

According to the Information Commissioner’s Office (ICO) – the watchdog responsible for regulating data protection laws in the UK – the number of reported data protection complaints has almost doubled since April this year. If the regulator upholds these complaints, there could be a corresponding rise in GDPR breach compensation claims.

Common causes for these data violations include:

  • Data sent to the wrong recipient
  • Loss of theft of paperwork
  • Failure to redact data
  • Failure to use bcc when sending an email.

The increase in data breach complaints has happened since the introduction of the GDPR on May 25th.  This saw more robust data protection laws come into force. GDPR is the most significant change to data privacy regulations in over two decades. The new rules are designed to:

  • Boost the rights of individuals by giving them more control over their information
  • Put more limitations and responsibilities on how organisations can handle personal data
  • Make data protection (including data breaches) more transparent.

The GDPR also saw the introduction of tough penalties for data breaches. In fact, companies who fail to put adequate data protection processes in place and subsequently suffer a breach could face fines of up to €20,000,000 or 4% of their total global annual turnover for the last financial year.

While the ICO does not award GDPR breach compensation to victims, if a company is found guilty of a data violation this can strengthen an individual’s claim.

According to the ICO:

  • 4,214 data protection complaints were made in July
  • 3,098 data protection complaints were made in June
  • 2,310 data protection complaints made in May
  • 2,165 complaints were made in April.

The stats exclude the health sector.

The figures indicate that more and more people are becoming aware of their data protection rights. This makes sense as there have been many high-profile data protection scandals over the last few months. For example, at Hayes Connor Solicitors we are currently pursuing cases against:

  • Emma’s Diary. Emma’s Diary sold its users’ information to Experian’s marketing division. This data was then used to create a database which the Labour Party manipulated to profile new mums in the run-up to the 2017 General Election. Find out more about the Emma’s Diary data breach
  • Dixons Carphone. The Dixons Carphone or Carphone Warehouse data breach took place in 2017. It resulted in 10 million customer records being accessed from Currys PC World and Dixons Travel stores. The details stolen by cyber criminals include names, addresses, phone numbers, dates of birth, and email addresses. All of which can be used by cybercriminals to commit further crimes. Find out more about the Carphone Warehouse data breach
  • Ticketmaster has admitted that thousands of UK customers have been put at risk due to third-party software on their website. This has since been removed but not before the software accessed a number of customers’ personal and financial details. Find out more about the Ticketmaster data breach
  • Last year, Equifax warned that up to 400,000 UK consumers might have had their personal details stolen. The data included names, address, dates of birth, and credit card numbers. Find out more about the Equifax data breach.

If you have been affected by any of these cases, or if you want to make a GDPR breach compensation claim against another organisation, let us know.

Making a GDPR breach compensation claim

If you have suffered damage or distress caused by an organisation breaching any part of the Data Protection Act (the UK’s interpretation of the GDPR), you have a right to claim compensation.

You can make a GDPR breach compensation claim if you have struggled emotionally following a data breach, even if you have not experienced any financial loss.

With enough information, cybercriminals can steal your identity, apply for credit in your name, set up fraudulent bank accounts and access your existing accounts. And just the thought of this happening can cause emotional distress. So why shouldn’t you seek compensation for this failure to look after your information correctly?

At Hayes Connor Solicitors our initial assessment is always free of charge. If we believe you have a substantial, complex case, we’ll go through your options with you and may be able to act for you on a NO WIN, NO FEE basis. For smaller claims, our quick assessment form will help you to start your GDPR breach compensation claim, quickly and easily.

Our expert data breach compensation solicitors make sure you receive the maximum compensation possible in the shortest possible time. However, with strict time limits in place for making data breach claims (currently all breaches going back six years could be subject to a claim) it’s essential to act now.

CONTACT US AND START YOUR GDPR breach compensation CLAIM TODAY

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Can you afford to use a solicitor for your data breach claim?

When it became clear that people across the UK were mis-sold PPI, often to the tune of thousands of pounds, there was a surge of new claims management companies on the scene. All promising to help consumers get back what they were due.

But, all too often, these companies were more concerned about making fast cash than helping victims. With assurances of no up-front fees turning into extortionate commission rates that left people short-changed.

Fast forward to today, and it seems like its data breach claims that are now rarely out of the news. But, as we start to talk about holding companies to account for any breach of trust when it comes to our valuable information, so do comparisons with PPI claims.

And, it is not hard to see why. It is possible that high-profile data breaches could be seen as a way to make a profit by unscrupulous claims management “factories”.  So it’s vital that you are aware of what is at stake and the options available to you.

Don’t let them get away with it!

Organisations must be held to account for their failure to protect our personal data. The sheer scale of the information we share on online is enough to leave victims open to the threat of fraud.

For example, with enough data, cybercriminals can apply for credit in your name, set up fraudulent bank accounts and access your existing accounts. And we should all be very worried about what could happen if this gets into the wrong hands.

With large-scale, high-profile hacks and breaches happening more and more often, something has to be done to make companies accountable for these losses. So, claiming compensation isn’t just in your best interests – it could be the only way to ensure that they implement more secure processes.

Should you do it yourself?

You can make a data breach claim on your own. What’s more, if you go ahead and no settlement is reached, you can even represent yourself in court. In fact, the number of people doing this over recent years has increased.

The legal term for representing yourself this way is called ‘litigating in person’ (LiP). However, while there has been a rise in the number of people doing this, this is often because they don’t think they have any choice due to a lack of alternative funding options.

The benefits of using an expert data protection lawyer

At Hayes Connor, we believe that the best way to make big companies pay for their failures is to use a specialist lawyer. Of course you would expect us to say that – but let us explain why.

Firstly we have the legal expertise needed to take on big players such as Ticketmaster and Equifax. And, where enough people come forward, we might even launch a group action against a company.

We believe that a group action is undoubtedly the best way forward for data breach claims of this nature. It allows people with the same type of claim to bring it together on a collective basis to strengthen their overall position and increase their chances of settlement or success in litigation.

In addition to our own legal expertise, we also work with expert barristers to help us win our cases. So we are confident that our team will get the results you deserve.

Can you afford to use a data breach claims lawyer?

We deal with all breach claims on a no-win, no-fee basis. This means that, if your claim is not successful, you won’t have to pay a penny.

To cover our costs, if we win your claim, we will charge a success fee. This is capped at 25% of any compensation you receive. We have to charge this to cover our costs in smaller/individual cases. There are no hidden charges or other administration fees.

In some group actions, we expect to be paid by the offending party and might even be able to work at no charge to you. This means, when you win, unlike with a claims management company, you could receive 100% of the compensation awarded to you.

Crucially, when it comes to making a compensation claim, a lack of care can leave data breach victims open to advice and representation below the standard expected by the profession, and this could ultimately see you lose out financially as a result.

Why appoint Hayes Connor Solicitors?

Leading our field when it comes to understanding this often complex area of law, we provide clear and comprehensive advice and legal support to ensure the best possible result for you.

Unlike those unscrupulous claims management companies we only ever get in touch with people who have asked us to, which means we NEVER cold call, send spam texts, spam emails, or engage in any other form of nuisance marketing.

What’s more, at Hayes Connor we understand that making a compensation claim can be stressful; especially where your sensitive information has already been breached. So, our process is fully compliant with the latest guidance, and we never put your details at risk.

FIND OUT MORE ABOUT MAKING A DATA BREACH CLAIM

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Ticketmaster to close resale site Get Me In. Can you still make a data breach claim?

The Ticketmaster data breach saw cybercriminals get away with the personal and financial information of thousands of people in the UK. As well as the main Ticketmaster site, the data hack also affected, TicketWeb and the resale website Get Me In.

Following the breach, Ticketmaster is now closing its secondary ticketing websites Seatwave and Get Me In, in a bid to combat touts. However, if you used Get Me In and were affected by the data breach, you can still make a compensation claim against the company.

The Information Commissioners Office (ICO) has already made it clear that it does not approve of companies closing to evade data breach inquiries. Earlier this year, and following the announcement that controversial data analytics firm Cambridge Analytica was to shut down, the ICO said that: “investigations cannot be impeded by the closure of these companies.”

In this case, there is no evidence that this is why Get Me In is closing. In fact, according to Ticketmaster: “We know that fans are tired of seeing others snap up tickets just to resell for a profit on secondary websites, so we have taken action”.

However, it is vital that Get Me In customers affected by the Ticketmaster data breach know their rights and are not put off making a claim.

What happened in the Ticketmaster data breach case?

Ticketmaster was affected by a substantial data protection breach after cybercriminals hacked the company’s websites. Different customers had different data stolen including financial information (some of which was fraudulently used), email addresses and other personally identifiable information (PII).

Find out more about the different types of data breaches in this case.

Make a Ticketmaster data breach claim

The only way for you to hold Ticketmaster to account is to make a data breach compensation claim.

Crucially, the law recognises the potential damage that is caused by physiological suffering. So, you can make a compensation claim if you have struggled emotionally following a data breach, even if you have not experienced any financial loss.

At Hayes Connor Solicitors, we have already been contacted by lots of Ticketmaster customers who are worried that their data was not looked after as carefully as it should have been.

In response, we have now submitted a letter before action (LBA) to Ticketmaster. This LBA lets Ticketmaster know that we plan to start proceedings against them, and that we are very serious about getting our clients the compensation they deserve.

If you want to join our action against Ticketmaster, it is not too late!

To start your compensation claim, you will need you to register with us. To date, our action against Ticketmaster has more than 500 clients, and it is clear that the data breach is extensive. As such, we expect Ticketmaster to take our claim very seriously.

Data breaches often have severe consequences for those affected so you could be entitled to up to £5,000.

REGISTER NOW 

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Everything you need to know about making a Group Action Claim against Equifax

Why should you join a group action case against Equifax?

A group action allows people with the same type of claim to bring it together on a collective basis. Group action claims are becoming far more common in the UK. Here are just some of the reasons why:

  • Strength in numbers. Starting a claim can be frightening, and it’s not unusual for people who have perfectly valid complaints to be put off due to the risks of going up against a large and well-resourced Defendant. Where cases are very similar, group actions can be a powerful tool and can redress the balance
  • Save on legal costs. By joining together, individuals can share the risks and costs of claiming compensation. Legal advice is also shared, so not everyone in the action needs to pay for their own solicitor
  • Help victims with smaller claims. Group actions provide a way for people with more modest cases (that may not justify legal fees) to claim the compensation they deserve. Often, solicitors will agree to take such cases on a no-win no-fee basis
  • You might not have to go to court. Usually, a Test Case is started, and common issues are tried. The result of this case is then used as a precedent for other cases in the action; so every single claim doesn’t have to be taken to court.

However, just because a case is part of a group action, this doesn’t mean that everyone will get the same amount of compensation if successful. All claims within a group action are still settled based on their merits, and victims will receive what they are owed.

We believe that a group action is the best way to seek compensation from Equifax.

Find out more about group actions.

How much does it cost to join the Equifax group action?

At Hayes Connor Solicitors, we are dealing with all Equifax data breach claims on a no-win, no-fee basis. This means that, if your claim is not successful, you won’t have to pay a penny.

What’s more, if your claim is successful we expect to be paid by the offending party (Equifax). So, as well as providing no-win, no-fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation. There are no solicitor’s fees win or lose.

There are also no hidden charges or other administration fees.

How much compensation can you expect following the Equifax data breach?

We cannot say that you will definitely get compensation, but a group action helps to strengthen your chances. We believe Equifax has breached people’s data and needs to be held responsible by compensating for any losses, distress and inconvenience caused.

While each case is different, it is expected that each person will be able to claim between £1,000 and £2,500 (possibly even more for people who have had their financial data stolen).

What should you do now?

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm. We will keep your details (securely of course!) and help you get the compensation you deserve.

Once you have registered with us, it’s important to keep a ‘diary’ or note of events since the hack. This will help us with your case.

For example:

  • Has your card been used without permission?
  • Are there transactions that you bank has picked up that you haven’t made?
  • Are you getting more ‘spam’ or junk email with your name on it? If so, create a folder and keep it as this may be relevant
  • Are you anxious or worried by the thought of people being able to access your data? Has this caused you any distress?

We have already received an influx of queries from people whose data was put at risk by the credit reference agency. If you were affected, you could be entitled to up to several thousand pounds, so it’s important to act now.

Register your details here.

Equifax data hack
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How much compensation could you receive following the Equifax data hack?

The investigation by the Financial Conduct Authority (FCA) into Equifax data hack is now drawing to a close. And, our data breach compensation solicitors are predicting that the regulator may well impose a financial penalty of millions of pounds.

So, if you think your data was put at risk because of the Equifax data breach, now is the time to start preparing your claim for compensation. But how much could you receive?

Well, while each case is different, it is expected that each person will be able to claim between £500 and £3,000.

 

Data stolen Likely compensation pay-out
Financial data £3,000
Email addresses £1,500
Other personal data £500 – £1,000

 

With 14 million customers affected in the UK alone, in addition to any fines imposed by the regulator, Equifax could find itself facing a compensation bill of millions of pounds. And that’s just this side of the Atlantic. The figures in the US could be even more staggering.

If Equifax is already being fined by the FCA, why do you still need to claim compensation?

The Equifax data breach compromised the personal information of 14 million customers, with 30,000 people having their email addresses stolen and 15,000 having their credit card details put at risk. The potential consequences of the breach include financial fraud, identify fraud, cyber-extortion and online harassment.

However, any fine given by the FCA will not go towards victims of the data breach. So, anyone who has suffered following the Equifax cyber-attack should be looking to claim compensation.

At Hayes Connor Solicitors our data breach compensation solicitors are ready to help victims of the Equifax data hack to claim compensation and get the payment they deserve. You can claim if you have lost out financially because of the hack, or if the data breach has caused you stress or anxiety (in a way that could be diagnosed by a psychologist).

To help you get the justice you deserve, we are launching a group action against Equifax. This strengthens your overall position and increases your chances of settlement or success at Court. What’s more, we are also providing no-win, no-fee funding arrangements in this case, and, if successful, we won’t charge a “success fee”. This means, if you are awarded £1,500, you will get all of the compensation. There are no solicitor’s fees win or lose.

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm.

If you have been affected and want to join the group action, you can register your details here.

 

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How do you make a compensation claim against Equifax?

Industry experts are predicting that the Financial Conduct Authority’s (FCA) investigation into the Equifax data breach is now coming to an end. If the FCA finds Equifax guilty of not looking after consumer data with the necessary levels of care, this could open the floodgates to millions of compensation claims being made against Equifax.

So, what should you do if you think your data has been compromised because of the Equifax data hack? How do you make a claim against Equifax?

  1. If you are in any way concerned, contact the data breach compensation solicitors at Hayes Connor Solicitors and let us know. You can register your details here
  1. We will check if you have had your data breached (if the company has not written to you and admitted as much already)
  2. Once we have established that your data has been violated – and the extent of this failing – we can start the claims procedure on your behalf. Of course, we’ll only do this with your explicit agreement!
  3. Once you have registered with our data breach compensation solicitors, it’s important to keep a ‘diary’ or note of events since the hack. This will help us with your case. This includes things like whether your card been used without permission, if there are transactions that your bank has picked up that you haven’t made and if you are getting more ‘spam’ or junk email with your name on it
  4. You should also keep a note if you are anxious or worried by the thought of people being able to access your data
  5. When the results of the FCA investigation are revealed, we will make sure you are part of our group action against Equifax. With this group action claim, you and the other claimants collectively bring your cases to court against Equifax. Where circumstances are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.

 

Read our FAQ’s to find out more and to add your details to our secure database. Our expert, friendly data breach compensation solicitors will advise you when you have a valid claim and will be pleased to answer any questions you might have.

We have already received an influx of queries from people whose data was put at risk by the credit reference agency. If you were affected, you could be entitled to up to several thousand pounds, so it’s important to act now.

 

REGISTER NOW