Kia PCP Finance Claims

Have you purchased a Kia in the past ten years, either new or second hand? If you have, you may be able to claim compensation if you used a Personal Contract Purchase (PCP) agreement to finance the purchase and you were not properly advised.

At Hayes Connor, we are ready to represent clients who have been mis sold Kia car finance. We offer a free initial consultation so we can give you clarity over whether you have grounds for a claim and how much you may be owed.

If you think that you may be entitled to make a Kia PCP car finance claim, we can deal with the matter on your behalf from start to finish. We know that dealing with a legal claim may seem daunting, so we make sure that we do all of the work for you.

To find out whether you were mis sold Kia car finance, take a look at our guide: ‘How to know if you are owed mis sold Kia PCP compensation’.

Start a Kia PCP finance claim today

Think you are owed mis-sold Kia car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about what to do if you believe that you have been mis-sold car finance by a Kia dealer or broker, please call us on 0330 041 5137.

Why make a Kia PCP claim with Hayes Connor?

At Hayes Connor, we have the expertise to effectively handle PCP finance claims for Kia and other car purchases. We are market leaders in the claims sector so are well placed to secure the best possible compensation in respect of Kia PCP claims.

We strongly believe that if you have been misled about your car finance, you should be awarded damages, particularly when the sums involved are considerable. If you ask us to represent you in respect of your Kia mis sold car finance we will do all we can to make sure that not only is the process as easy as possible for you.

We are happy to speak to you without any obligation on your part to proceed with a claim. We will simply provide you with our assessment and you can decide whether or not you wish to take matters further.

See what our clients say about working with us.

How to claim mis sold Kia PCP compensation

The claims process for Kia mis sold car finance is as set out below:

  • Complete our secure online claim form or call us on 0330 041 5137 to arrange for a free initial assessment with one of our expert legal team.
  • During the free initial assessment, we will discuss the details of your Kia finance agreement, to include what you were told before you signed. This will form the basis of your claim if you are eligible to bring one. We will let you have our opinion as to whether you are owed compensation and the amount you may be entitled to.
  • If we are able to confirm that you can bring a claim and you want to take your case forward, we will review the Kia PCP car finance agreement that you signed. We will also put together all of the details we need from you, to include the effect that the mis sold PCP has had on your life. This will help us assess the amount of compensation to claim on your behalf.
  • Once we have the information we need, we will contact the lender behind your mis sold Kia PCP finance, putting forward a strong case for compensation on your behalf. We will tell them how much we believe you are entitled to and invite them to settle your claim.
  • Once we hear back from them, we will enter into negotiations to agree on a sum in settlement.
  • We are usually able to settle claims in this way, but if we cannot, we will refer it to the Financial Ombudsman Service (FOS) or take your claim to court.

You can find out more by reading our overview of PCP claims.

What our clients say

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How to know if you are owed mis sold Kia PCP compensation

Following reports of the widespread mis selling of car finance, the Financial Conduct Authority (FCA) launched a two-year investigation. It found that misleading information had been provided by car dealers regarding issues including interest rates, the amount the car would be worth at the end of the finance period and penalties payable for an early exit, as well as hidden commission payments made to the car dealer but not disclosed to the customer.

In many cases, the advice that was provided was either not satisfactory or individuals were deliberately misled, leading to a high number of successful car finance claims. If you were not clearly advised of the details of your Kia PCP car finance agreement, this is likely to constitute mis selling.

Examples of the mis selling of car finance include where a salesperson:

  • Didn’t properly explain all of the details of the finance deal to you, such as:
    • Who owned the vehicle (e.g. if it was a third-party hire purchase company rather than the dealer themselves)
    • Interest rates
    • Charges and fines for breach of the agreement
  • Did not explain they were receiving a commission or how this worked
  • Pressured you or rushed you to make a decision
  • Told you a particular finance package was their recommendation (you should always be presented with a range of options and the salesperson should remain impartial)
  • Failed to carry out appropriate credit, income and affordability checks

Start a Kia PCP finance claim today

Think you are owed mis sold Kia car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about Kia PCP claims, please call us on 0330 041 5137.

You can find out more about our expertise and how we handle claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5137.