Ford PCP Finance Claims

Have you bought a new or used Ford on finance in the last ten years? If so, you could be owed substantial compensation if your Personal Contract Purchase (PCP) car finance was mis-sold in any way.

The team at Hayes Connor can advise anyone who is seeking fair compensation for Ford PCP finance claims. If you believe that you have been mis-sold Ford car finance, we will be able to assess your case during a free initial consultation. Here, our experts will be able to advise whether you have grounds to make a claim and the level of compensation you may be entitled to.

If you decide to progress with a claim, our experienced team can then handle the entire process for you. This means that you can avoid any additional hassle or unnecessary stress for you to access the compensation you deserve.

Unsure whether you were mis-sold Ford car finance? Take a look at our guide: ‘How to know if you are owed mis sold Ford PCP compensation’.

Start a Ford PCP finance claim today

Think you may be owed mis-sold Ford car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about what to do if you believe that you have been mis-sold car finance by a Ford dealer or broker, please call us on 0330 041 5137.

Why make a Ford PCP claim with Hayes Connor?

Hayes Connor has a large team of claims specialists who have a wealth of combined experience and expertise in helping clients to get compensation in highly complicated situations. Our experts are at the forefront of supporting clients who have been affected by the mis sold PCP finances scandal. We have specialist claims expertise which we use to secure the best possible results for our clients when handling Ford PCP claims.

We understand how frustrating it can be to feel like you have mis-led or scammed, especially where it has potentially cost you a substantial amount of money. When you work with our team to address a case of mis-sold car finance, we will strive to keep the claims process as straightforward and stress-free as possible, reducing the potential strain on you.

Our compensation claims experts have an excellent track record of securing maximum compensation for our clients.

Where you believe you have a case to bring forward, you can take advantage of a free assessment to find out if you are owed compensation and how much. From here, there is no pressure to move forward – the decision about what will happen next will be entirely up to you.

See what our clients say about working with us.

How to claim mis-sold Ford PCP compensation

The basic process for mis-sold Ford PCP claims with Hayes Connor is as follows:

  • Fill out our secure online claim form or call us on 0330 041 5137 to arrange your free initial assessment.
  • During your free initial assessment, you will need to discuss the details of your finance agreement and the surrounding circumstances. From here, we can advise you whether you may be owed compensation and how much you may be able to claim.
  • If we believe that we can help you move forward with a claim, we will then need to review your Ford PCP agreement to make sure that we have all of the necessary information from you. This will typically include all the ways that you have been impacted by the mis-selling. This means that we can accurately assess what damage you are owed.
  • We will then contact the lender responsible for your Ford car finance and summarise why you were mis-sold PCP car finance and the level of compensation you are owed.
  • We will be able to negotiate a settlement with the dealer.
  • If your claim cannot be settled through negotiation, it may be necessary to refer it to the Financial Ombudsman Service (FOS) or start a claim in court.

You can find out more by reading our overview of PCP claims.

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How to know if you are owed mis sold Ford PCP compensation

The issue of mis sold PCP finance was first brought to public attention following an investigation by the Financial Conduct Authority (FCA). This covered evidence of widespread mis-selling of car finance, where consumers received poor advice or were intentionally misled about the agreements that were being signed.

Car finance lenders have a legal requirement to inform you of what is involved in any type of car finance deal you sign. This includes the commission that is paid to a broker or dealer who recommends a specific finance agreement. If someone has failed to properly inform you of the details of a Ford PCP car finance agreement, this is likely to count as mis-selling.

Examples of car finance mis-selling include where a salesperson:

  • Didn’t properly explain all of the details of the car finance deal to you, such as:
    • Who owned the vehicle (e.g. if it was a third-party hire purchase company rather than the dealer themselves)
    • Interest rates
    • Charges and fines for breach of the agreement
  • Did not explain they were receiving a commission or how this worked
  • Pressured you into making a decision
  • Told you a finance package was their recommendation (you should always be presented with a wide range of options. The sales person should remain impartial)
  • Failed to carry out the appropriate credit, income, and affordability checks

Start a Ford PCP finance claim today

Think you are owed mis-sold Ford car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about a Ford PCP claim, please call us on 0330 041 5137.

You can find out more about our expertise and how we handle claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5137.