BMW PCP Finance Claims

Have you bought a new or used BMW on finance in the last ten years? You may be entitled to claim compensation if your Personal Contract Purchase (PCP) car finance was mis-sold.

Hayes Connor can help anyone access fair compensation for BMW PCP finance claims. If you believe that you have been mis-sold BMW car finance, our team can assess your case for free during an initial consultation. We can advise you on whether you have grounds to make a claim and the level of compensation you may be entitled to.

If you decide to move forward with a claim, our expert team can guide you through the entire process and all of the steps involved in making a claim. This means that there will be no additional hassle or unnecessary stress for you to get the compensation you deserve.

Not sure whether you were mis-sold BMW car finance? Take a look at our simple guide: ‘How to know if you are owed mis sold BMW PCP compensation’.

Start a BMW PCP finance claim today

Think you are owed mis-sold BMW car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about what to do if you believe that you have been mis-sold car finance by a BMW dealer or broker, please call us on 0330 041 5137.

Why make a BMW PCP claim with Hayes Connor?

Hayes Connor has a large team of dedicated claims specialists who have substantial experience in supporting clients to access compensation in various complication scenarios. We are experts at supporting clients of the mis sold PCP finances scandal. We have the required expertise which we put to use, supporting clients to achieve the best outcome for BMW PCP claims.

We appreciate that being misled or scammed can be a stressful and frustrating experience, especially if you have lost a lot of money in the process. When you work with us, our welcoming team will keep the claims process as straightforward and stress-free as possible, so it is not an additional strain on you.

Our claims experts have an excellent track record of securing maximum compensation for our clients.

If you believe that you have been mis-sold car finance, our experts offer a free initial assessment to discuss whether you are owned compensation and how much. This will provide you with the opportunity to decide to move ahead with a claim. This decision will be yours to make.

See what our clients say about working with us.

How to claim mis sold BMW PCP compensation

The basic process for mis sold BMW PCP claims with Hayes Connor is as follows:

  • Fill out our secure online claim form or call us on 0330 041 5137 to arrange your free initial assessment.
  • During your free initial assessment, we can discuss the details of your finance agreement and the circumstances that resulted in you signing it. We will then advise whether you may be owed compensation and how much you may be able to claim.
  • If we believe that you may be owed compensation and are ready to move forward with a claim, our team care review your BMW PCP agreement and ensure that we have all the relevant details from you. This will take into consideration all of the ways you have been impacted by the mis-selling.
  • From here, we can then contact the lender or dealer responsible for your BMW car finance and outline why we believe you were mis sold PCP car finance and how much you may be entitled to claim.
  • We will engage in negotiations with the lender responsible.
  • If your claim cannot be settled through out-of-court negotiations, it may be necessary to refer it to the Financial Ombudsman Service (FOS) or start a claim in court.

You can find out more by reading our overview of PCP Claims.

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How to know if you are owed mis sold BMW PCP compensation

The matter of mis sold PCP finance was initially brought into the public consciousness following an investigation by the Financial Conduct Authority (FCA). This revealed evidence of widespread mis-selling of car finance, where consumers received poor advice or were intentionally misled about the agreements that were being signed.

Car finance lenders are legally obligated to inform customers of what is involved in any type of car finance deal that is signed, including details about the commission a broker or dealer receives after recommending a specific finance agreement. If someone has failed to properly discuss the details of a BMW PCP car finance agreement, this is likely to count as mis-selling.

Examples of car finance mis selling includes where a salesperson:

  • Didn’t properly explain all of the details of the car finance deal to you, such as:
    • Who owned the vehicle (e.g. if it was a third-party hire purchase company rather than the dealer themselves)
    • Interest rates
    • Charges and fines for breach of the agreement
  • Did not explain or clarify that they received a commission and how this worked
  • Pressured you into making a decision
  • Told you a finance package was their recommendation (you should be presented with multiple options and the salesperson should remain impartial)
  • Failed to complete appropriate credit, income and affordability checks

Start a BMW PCP finance claim today

Think you are owed mis sold BMW car finance compensation? Fill in our simple, secure online claim form and our team will be in touch shortly to let you know if we can help.

To speak to a member of our team about a BMW PCP claim, please call us on 0330 041 5137.

You can find out more about our expertise and how we handle claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5137.