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Total Fitness Data Breach

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The fitness group Total Fitness have revealed to their members that they recently experienced a sophisticated data breach.

In an email sent to members on 19 February, Total Fitness confirmed that the attack was carried out by an international organised cyber-crime network, who were able to access information containing a subset of private data from June 2018.

The data compromised in the breach is said to include scanned copies of membership agreements, names, bank account and sort code details. The email from Total Fitness did note that data such as usernames, passwords and credit card information were not compromised.

The email went on to disclose that the financial information compromised “is listed in isolation and is not linked with any other identifying information such as email addresses or postal addresses.

“On its own, it is extremely unlikely that this data could be exploited in such a way that would lead to any financial loss.”

In response to the breach, Total Fitness have claimed that all of their systems were immediately locked down before being migrated to a new ‘clean’ environment.

Total Fitness also added that they are: “continuously with the relevant law enforcement agencies and cyber forensic experts to investigate the incident and support their pursuit of offenders who target businesses in this way, something that is sadly becoming more frequent globally.”

While Total Fitness have suggested that the information compromised in the data breach is unlikely to lead to direct financial loss, it is still possible that the information can used for fraudulent purposes, or malicious intent.

Hayes Connor is already acting for clients who have been affected by the Total Fitness data breach and are ready to advise anyone else who may have been impacted.

Wondering if you may be entitled to compensation for the Total Fitness data breach? Please get in touch.

What to do if you are worried about the Total Fitness data breach

 If you have been affected by the Total Fitness data breach, then the company should have already been in touch with you to inform you of the situation. If you have not received any correspondence, and you are concerned that your information has been compromised, you should get in touch with Total Fitness as soon as possible.

It is possible that, following any sort of data breach, personal data can fall into the wrong hands and be used for malicious or fraudulent purposes.

If you are a member of Total Fitness, it is important to be vigilant of any emails, phone calls or communication from anyone claiming to be representing the company. These may be ‘phishing’ attacks designed to extract further personal information from you.

If you are looking to minimise the risk of your data being used by cybercriminals, then you can take a look at our guide to what to do if your data has been stolen in a data breach to find out more.

You may also want to consider whether you are entitled to compensation following the Total Fitness data breach. This is something the team at Hayes Connor can discuss further with you.

How Hayes Connor can help you claim compensation for the Total Fitness data breach

Any organisation that holds your personal data has a legal obligation to keep it secure and out of the hands of cybercriminals. When a data breach occurs, anyone who is affected is likely to have grounds to claim compensation.

At Hayes Connor, we have one of the largest teams of data breach specialists in the country, with a wealth of combined experience handling a wide range of cases.

We are already acting for clients who have impacted by the Total Fitness data breach, so will be well placed to provide effective support if you believe that you have been affected.

Our expert team will be able to advise you on whether you are likely to have grounds to make a claim, let you know what you need to do start a claim and help you understand the sort of compensation you could receive.

Our aim to is to ensure that anyone affected by a data breach can access the compensation they deserve, while making the claims process as straightforward and stress-free as possible.

You can find out more about our expertise and how we handle data breach claims here.

To start a claim, you can use our online claim form.

To speak to a member of our team, please do not hesitate to give us a call on 0151 363 5895.

Find out how our experts can help you with your claim

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