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FatFace suffer data breach following cyber-attack

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FatFace clothing company have recently experienced a cyber-attack, leading to a data breach which compromised private data belonging to their customers.

An email has been sent to FatFace customers who may have potentially been affected by the data breach. In the message, FatFace confirmed that the data compromised in the breach could include full names, addresses, email addresses and card details - including the last four digits and expiry date.

The statement goes on to claim that the data breach occurred on 17 January 2021, meaning the company waited two months before notifying affected customers.

“On 17 January 2021, FatFace identified some suspicious activity within its IT systems." the statement read.

“We immediately launched an investigation with the assistance of experienced security specialists, who, following thorough investigation, determined than an unauthorized third party had gained access to certain systems operated by us during a limited period of time earlier the same month.”

Strangely, the email sent by FatFace also makes a request for affected customers to keep the information contained within the email private and confidential. The company has been approached for clarification regarding this matter, but have yet to respond.

What to do if you are worried about the FatFace data breach

If you have been affected by the FatFace data breach, the company should have already contacted you to inform you of the situation. If you have any concerns that your data has been compromised and you are yet to hear from FatFace, you should get in touch with them as soon as possible.

When private data falls into the wrong hands, there is the potential that it can be used with fraudulent or malicious intent. You should therefore be vigilant of any emails or phone calls from someone claiming to represent FatFace. These could be ‘phishing attacks’ which are designed to extract further personal information from you.

If you want to minimise the risk of your data being used by cybercriminals, you can take a look at our guide to what to do if your data has been stolen in a data breach.

You may also want to consider whether you are entitled to compensation following the FatFace data breach. This is something the team at Hayes Connor can help you with. 

How Hayes Connor can help you claim compensation for the FatFace data breach

Any organisation that holds your personal data is legally obligated to keep it secure. This means if a data breach occurs, anyone affected will likely have grounds to claim compensation.

Hayes Connor has one of the largest teams of data breach specialists in the country with a wealth of combined experience. As such, we are ready to advise anyone who may have been affected by the FatFace data breach.

Our expert team will provide tailored advice to help clarify whether you have grounds to make a claim, how the claims process will work and the level of compensation you may be entitled to.

Our aim is to make sure that anyone affected by a data breach is able to access the compensation they deserve, while also making the claims process as straightforward and stress-free as possible.

You can find out more about our expertise and how we handle data breach claims here.

To start a claim, you can use our online claim form.

To speak to a member of our team, please do not hesitate to give us a call on 0330 041 5135.