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Arup experience data breach following payroll provider cyber-security incident

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Arup, an independent firm of designers and technical specialists, have contacted current and former employees to inform them that their third-party payroll provider recently experienced a cyber-security incident.

The consequences of this incident were that Arup’s UK employee payroll records were compromised, leading to a significant data breach. Arup have been able to identify exactly what data was compromised, depending on when individuals were on the UK Arup payroll.

Individuals who were paid by Arup in the period between 1 November 2018 to 31 January 2020 had the following personal data compromised:

  • First name
  • Surname
  • Bank account number
  • Bank sort code
  • Address
  • National insurance number
  • Gender
  • Date of birth

Individuals who were working at Arup in the period between 1 February 2020 and 31 January 2021 and were paid via payroll had the following data compromised:

  • Surname
  • Bank account number
  • Bank sort code

In the letter sent to affected individuals, Arup claim that they are currently working closely with the payroll provider to understand the details of the incident that led to the data breach.

If you have been contacted by Arup to inform you that your details have been compromised in the data breach, or you have strong reason to believe that you have been affected, you may have sufficient grounds to claim compensation.

At Hayes Connor, we are ready to advise anyone who may have been affected by the Arup data breach. Please get in touch if you wish to discuss the details of your case with our data breach experts.

What to do if you are worried about the Arup data breach

If you are one of the individuals who has been affected by the Arup data breach, the firm should have already contacted you to inform you of the situation. If you have not been contacted and you think your data has been compromised, you should get in touch with Arup as soon as possible.

When your personal details are exposed in a data breach, you should always be aware of the fact that they could be used for fraudulent or malicious purposes. This means you should always take certain precautions to ensure you don’t expose even more sensitive details to cyber-criminals.

If you are a former Arup employee, you should be wary of any emails, phone calls or communication from anyone claiming to represent the firm. This could be sophisticated ‘phishing attacks’ which aim to extract further information from you, such as sensitive financial information.

If you want to minimise the risk of your data being used by cybercriminals, you can take a closer look at our detailed guide to what to do if your data has been stolen in a data breach.

If your data was exposed in the Arup data breach, you will also need to consider whether you are entitled to claim compensation. This is something the team at Hayes can discuss further with you.

How Hayes Connor can help you claim compensation for the Arup data breach

Any organisation or payroll provider that holds your personal data has a legal obligation to keep said data secure. If they fail to do so, anyone affected will likely have grounds to claim compensation.

At Hayes Connor, we have one of the largest teams of data breach specialists in the country, with a wealth of combined experience in supporting clients to claim compensation following data breaches. We are ready to use our expertise to advise anyone who has been affected by the Arup data breach.

Our expert team will work alongside you to clarify whether you are entitled to compensation, how the claims process works and the level of compensation you could receive.

We want to make sure that anyone affected by a data breach is able to access the compensation they deserve, while also making the claims process as straightforward and simple as possible.

You can find out more about our expertise and how we handle data breach claims here.

To start a claim, you can use our online claim form.

To speak to a member of our team, please do not hesitate to give us a call on 0330 041 5139.