Marriott facing GDPR fine and compensation payments


The Marriott data hack is one of the most serious data breaches of its kind. And, following the breach – which resulted in 500 million guests being compromised – the hotel group is facing a GDPR fine and compensation payments to customers.

Marriott data breach compensation

So far, two US-based law firms have already filed class action lawsuits against Marriott International. A class action (also called a group action), is where a group of people – sometimes even thousands of people – who have been affected by the same issue collectively bring their cases to court. These victims then fight together to achieve compensation. Where circumstances are very similar, group actions can be a powerful tool and can have a more significant impact than a single claim.

Find out more about group actions.

A US Senator has also called on Marriott to reimburse those affected to allow them to purchase new passports. However, to date, Marriott has offered no monetary reparation.

Committed to helping victims of data breaches and cybercrime to achieve the justice they deserve, at Hayes Connor Solicitors we are also considering launching a group action to compensate UK victims of the Marriott data breach.

Marriott data breach GDPR

Marriott is a US-based company. But, because many of its guests are EU citizens, the data breach falls under EU GDPR legislation. This means that the hotel group could face a fine of up to £17.8 million or 4% of its annual turnover. Marriott’s turnover in 2017 was £20.4 billion.

So, Marriott could be facing a regulatory fine and litigation. As such the financial implications could be huge. What’s more, if you are a Marriott International customer and you have suffered emotional distress because of the data breach you could be entitled to compensation – even if you haven’t lost out financially.

Many people suffer anguish, anxiety and stress after a data breach and this can have a significant impact on you mentally and physically. Effects can include a lack of sleep, feeling ill, unsettled or confused. Stress can also affect your friends, your family and your job.

So, if you have received an email from Marriott letting you know that your details have been put at risk, get in touch. We’ll let you know if and when you can claim. You can also read our step by step guide to making a data breach claim here. 

We can take on your claim on a no-win, no-fee basis. Our initial assessment is always free. We’ll ensure that you are fully informed on this matter and will notify you about the investigation and your legal rights when making a claim.