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How can you protect yourself following the OnePlus data breach?

oneplus data breach

OnePlus has emailed customers to let them know that their personal information is at risk. This is because a (as yet unknown) third-party hacked OnePlus and got their hands on sensitive customer data. This includes:

  • Names
  • Contact numbers
  • Email addresses
  • Shipping addresses

It does not appear that payment information or account passwords were obtained during the intrusion.

OnePlus has informed all impacted users by email. It has also warned these customers that they might now be the victims of spam and phishing emails as cybercriminals use this data to extort more information and commit financial/identity fraud against them.

If you haven’t received a notification yet, OnePlus says you have not been affected. However, if you have ever purchased a product from OnePlus, it is worth checking your spam folder and any old email accounts in case the email has gone there.

If you were involved in the OnePlus data breach, you must take steps to keep yourself safe.

Protect your finances following the OnePlus data breach

While OnePlus has said that payment details have not been exposed, you should:

  • Contact your bank or credit card provider immediately if you spot any unfamiliar transactions or suspicious activity
  • Keep an eye on your credit score for any unexpected dips
  • You might also want to contact the major credit reference agencies to ensure credit isn’t taken out in your name.

Watch out for further attacks following the OnePlus data breach

All too often, cyber-criminals use the names and email addresses stolen in a data protection act breach to try and extract additional information from you (such as your banking details). As such, you must be on your guard following the OnePlus data breach.

  • Always question uninvited calls, messages, texts, etc. in case it’s a scam
  • Be aware that, just because someone knows your details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine
  • Understand that a legitimate bank or other financial organisation will never contact you ask for your PIN or full password or ask you to move money to another account for fraud prevention reasons.

Put some data protection best practices in place

If you are concerned that your data might be at risk, there are some steps you can take to stop the threat from escalating.

  • Register with the Cifas protective registration service
  • Change your passwords (we strongly recommend that you do this if you have been involved in this breach)
  • Make sure your devices are protected by up-to-date internet security software.

Find out more about what to do if you are the victim of a data breach.

Should you make a OnePlus data breach compensation claim?

A data breach is a serious failure, and it is clear that OnePlus has neglected to protect its customers’ privacy rights.

Worryingly, this isn’t the first time that OnePlus has been involved in a data breach. In January 2018, OnePlus revealed that 40,000 online customers had their credit/debit card data stolen. In this data breach, hundreds of customers reported fraud on their accounts after paying over the OnePlus website.

Unfortunately, it doesn’t seem like OnePlus has learned from this mistake. So, if your data was involved in this breach, you should make a OnePlus compensation claim. Claiming compensation isn’t just in your best interests. It could also be the only way to ensure that organisations implement more secure processes.

How to make a OnePlus data breach claim

At Hayes Connor Solicitors, we are looking to launch a no-win, no-fee group litigation action for everyone who has had their data privacy violated in the OnePlus data breach. Our data protection breach solicitors are true experts in this type of law. Unlike other firms, it is all we do, and we have been doing it for longer than most. So, we are confident that our team will get the results you deserve. We have all the experience and expertise necessary to get the best possible result for you.

Crucially, you do not need to have suffered any financial loss or emotional distress to make a claim against OnePlus. If you have suffered a privacy violation caused by an organisation breaching any part of the Data Protection Act, you have a right to claim compensation.

To become part of our group action, we need you to register with us. This guarantees that you will form part of the compensation claims that will be lodged by us.

We can take on your claim on a no-win, no-fee basis.

Register now