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Hayes Connor Solicitors Data Breach Overview: May 2020

Hayes Connor Solicitors Data Breach Overview: May 2020

Each month at Hayes Connor Solicitors, we take a look at some of the key data breach news that has occurred over the last few weeks. Looking at both significant cases, legal developments, and what’s happening at our firm, we hope to help businesses and individuals to become fully protected in our increasingly online world. So, what happened in May 2020? Find out in our data breach overview.

May 2020 data breach overview

Over nine million people had their details hacked in the EasyJet data breach

EasyJet admitted that it had fallen victim to hackers. According to the airline, the personal details of nine million customers had been accessed and 2,208 passengers had their credit card details stolen (including CVV numbers!).

Shockingly, EasyJet knew about the hack in January. But it only warned customers whose credit card details were stolen in early April. And everyone else was notified in May. This raised serious questions about why it took so long to inform customers. Especially as not doing so put them at additional risk. In response we urged victims of the EasyJet data breach to take urgent steps to protect themselves.

Following the disclosure, we were contacted by hundreds of people concerned that their data had been breached by EasyJet. And, in response, we opened registration to our EasyJet data breach group action.

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Cathay Pacific was fined £500,000 by ICO for data breach

In May 2020, EasyJet wasn’t the only airline to hit the news because of a data breach. Cathay Pacific Airways Limited was also fined £500,000 by the Information Commissioner’s Office (ICO) for a similar offence. In this case, the airline’s failure to secure its systems resulted in the personal details of some 9.4 million customers being exposed. Of these customers, 111,578 were from the UK.

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Coronavirus continued to impact the legal world in May 2020

We looked at whether data breach cases were on hold due to coronavirus

As the coronavirus pandemic continued to impact the world, many people contacted Hayes Connor Solicitors, worried that their data breach case might not go ahead. So, we took the opportunity to clarify the situation and put minds at rest. Crucially, we confirmed that our justice system is continuing to operate, that our group actions and individual cases are progressing, and that we are still settling many claims.

We warned that the COVID-19 outbreak might lead to more data breaches

As businesses continued to navigate the coronavirus crisis, many responded by increasing home working. But, at this challenging time, we believed it highly likely that organisations would suffer more mistakes and more data breaches.

This warning proved timely when it was revealed that a staggering 46% of global businesses had encountered at least one cybersecurity scare since shifting to a remote working model during lockdown.

 


About Hayes Connor

At Hayes Connor, we are true experts in data breach law. This is all we do, and we have been doing it longer than most other solicitors. We lead our field when it comes to understanding the complexities involved. What’s more, we have been working to defend consumer rights for over 50 years.

As well as our experienced lawyers, our team also includes some of the UK’s best data breach barristers. This ensures our clients get the very best level of legal support available.

A lack of care and understanding about data breach law can leave victims open to advice and representation below the standard expected. And this could see people lose out financially as a result.  But, despite being the most experienced data protection solicitors around, we also provide no-win, no-fee funding arrangements. So our clients don’t have to worry about costs. There are no hidden charges or administration fees.

Importantly, while we are experts in group actions, we also deal with smaller individual cases. And we understand that for those involved the experience can be devastating. So, regardless of the details, we never belittle anyone’s experience.

And, because making a data breach claim is stressful enough without having to chase your solicitor, we provide regular updates, so our clients always know what’s happening. Together, this experience and expertise ensure that our data breach solicitors are unmatched in the UK.

Contact Hayes Connor Solicitors today for a free, no-obligation, initial assessment of your case and remember to keep an eye out for our June 2020 data breach overview.