Update Information – 21/09/2018
Equifax data breach update
Keeping you up-to-date with our progress, here is a quick summary of the next steps in your case against Equifax.
Equifax has now been fined £500,000 by the Information Commissioner’s Office (ICO). The ICO’s investigation was carried out under the Data Protection Act 1998 rather than the current General Data Protection Regulation (GDPR), and the £500,000 fine is the maximum allowed under the previous legislation.
What this means is that Hayes Connor Solicitors can now formally launch a group action to help victims of the Equifax data hack to claim compensation.
What happens next?
Within one week
Information Pack & Data Breach Questionnaire
Next week, Hayes Connor Solicitors will send out our initial pack and impact form to everyone who has registered an interest in joining our group action claim and who hasn’t received this already.
If you want to be included in this claim, it is vital that you return this information so that we can assess the impact the breach has had on you.
Within this pack, you will also find our data breach questionnaire. This lets you tell us as much about your case as possible. We ask you to complete this to best of your ability.
We need this information to ensure we make the strongest possible claim on your behalf. For example, you can make a compensation claim if you have struggled emotionally following a data breach, even if you have not experienced any financial loss. Being the victim of a crime can have a substantial impact on you mentally and physically. For some people, the effects can include a lack of sleep, feeling ill, unsettled or confused. But to make sure we can claim for this distress, we need to know exactly how the data breach has affected you.
Likewise, we need to know about any financial losses so that we can make sure you are fully compensated in any award.
If you are in any way concerned about the information we need to start your claim, we’d like to put your mind at rest. The law requires solicitors to obtain satisfactory evidence of the identity of their clients to meet with Money Laundering Regulations. ID fraud has severe consequences, so it is vital that we are confident that our clients are who they say they are. At Hayes Connor Solicitors we ask for proof of ID to help us meet our obligations. If someone claiming to be a solicitor skips this important step, you should beware.
If you have received the pack and haven’t returned this yet, we strongly advise you to do so. If you have misplaced the documentation, please let us know and we will send you a new pack.
At this stage, we will also ask you to sign up to a Conditional Free Agreement. This sets out the no-win, no-fee agreement between you and Hayes Connor Solicitors. You can find out more about CFAs here.
Once you have signed and returned the necessary information to us, we will make a start on your case.
Within two weeks
The following week, we will be sending Equifax a letter of claim. This will be drafted on behalf of all clients signed to the Equifax action by this data and will include:
- Your name and address
- A summary of what’s happened in this case
- What we want Equifax to do about it
- A deadline for reply
- Notice that we will start court proceedings on your behalf if we don’t get a reply.
The letter of claim not only lets Equifax know that we will be starting proceedings against them, but also that we are very serious about getting you the compensation you deserve. We will be in touch to confirm it has been sent.
Equifax will then have 21 days to respond to this letter. This response will dictate the next steps we take to recover your losses. This will be done in full consolation with you.
We will continue to keep you up to date with developments as they happen.
If you have any queries around this update please email firstname.lastname@example.org