Is this No-Win, No-Fee?
Yes, we are dealing with these claims on a No-Win, No-Fee basis.
What does No-Win, No Fee mean?
A No-Win, No-Fee agreement is an arrangement between you and your solicitor. Also known as a Conditional Fee Agreement, if your claim is not successful, you won’t have to pay any money for the work carried out (providing you have not misled us). Find out more here.
How do you get paid?
With a group action we expect to be paid by the offending party; in this case Equifax. As this is a group action, we are doing this at no charge to you. This means, when you win, you receive 100% of the compensation awarded to you.
What does no success fee mean?
If your claim is successful (and that’s what we all want!), you usually have to contribute to your solicitor’s costs. This ‘success fee’ is taken from the compensation awarded to you. The amount of the success fee depends on when your case is settled, but with us, you’ll never have to pay more than 25% of your compensation. However, in this case, we expect to be paid by the offending party (Equifax). So, as well as providing No-Win, No-Fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation.
Why is Hayes Connor not charging clients?
In this case, we expect to be paid by the offending party (Equifax). So we don’t need to charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation.
Do I pay anything if the case or group action is lost?
No. Our no-win, no-fee guarantee means if we don’t win your case, you don’t have to pay a penny.
Are there any administration of other hidden charges?
There are no hidden charges or other administration fees.
How long does it take to make a claim?
Each case is different but on average around 12-18 months.
Who is responsible for the data breach?
While Equifax was the victim of a cyber-attack, the business or organisation responsible is the one who controlled your personal information if they intentionally, negligently or recklessly allowed it to be lost, leaked or hacked. So, in this case, Equifax is responsible.
What should I do after getting an Equifax letter informing me that my data was put at risk?
First and foremost, contact us for further advice about what to do. We will keep your details (securely of course!) and ensure you are kept updated about how the investigation into the Equifax hack is progressing. If Equifax is fined, we will let you know when your claim for compensation can be made and help you get the compensation you deserve. We will also be able to advise you on what to do while waiting for the investigation’s findings.
What is a group action claim?
A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions or multi-party actions.
What are the benefits of a group action claim?
A group action allows people with the same type of claim to bring it together on a collective basis to strengthen their overall position and make a big organisation take the matter seriously. This increases their chances of settlement or success in litigation. With a group action claimants often share the legal fees. Even better, while the cost of pursuing small claims can be a barrier to justice, by grouping cases together, solicitors are often able to run group actions on a No Win-No Fee basis (as with the Equifax case).
What happens once I agree to be in the group claim?
In effect, you become a part of a “family” of claims brought together to strengthen your position and your case. Once you join, we manage your case and secure the best result possible for you. Where cases are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.
How many people are claiming?
The Equifax cyber-attack affected 147 million people in total. Our group action case is designed to help the 100,000 UK customers in the UK who had their personal data put at risk.
What happens if I have suffered a loss due to the data breach?
You are entitled to claim for any losses you can link directly to the breach of data. For example, has your card been used without permission or are there any transactions on your bank statement that you haven’t made? Let us know about any losses, and we will include them in your claim. You can do this at any time up to the point of settlement, but you should let us know as soon as you are aware of any such loss.
Can I claim for psychological harm?
If the data breach has caused you stress or anxiety (in a way that could be diagnosed by a psychologist), then yes you can. We would require medical evidence – usually in the form of extracts from your GP records – to show you have received treatment to support your claim. From there we can arrange for you to be examined so that a report can be produced and added to your claim.
Will I get paid the same as everyone else in the group action?
Just because your case is part of a group action doesn’t mean that everyone will receive the same amount of compensation if successful. All claims are settled based on their merits, and you will receive what you are owed. As with any case, the value of your claim depends on the extent of your suffering.
Will I definitely get compensation?
We cannot say that you will definitely get compensation, but we believe that a group action helps to strengthen your chances. We believe Equifax has breached people’s data and needs to be held responsible by compensating for any losses, distress and inconvenience caused.
As is common in such cases, victims of the Equifax data breach were offered some free services to reduce their risk following the hack. These included a credit-report monitoring service, a web monitoring service, the option to get a copy of your credit report by post, and registration to a fraud protection service. If you are offered any such free services, it’s vital that you know your rights before you sign up. Make sure you are not inadvertently signing away your rights to pursue a compensation claim at a later date.
What’s happening with the investigation?
As of April 2018, Massachusetts has been told that it can move forward with a lawsuit against Equifax. As a result, we can expect to see Equifax facing charges in the US for failing to safeguard its databases and not providing prompt notice of the breach. Equifax also faces class action lawsuits and investigations by the U.S. Federal Trade Commission and various state attorneys general.
In the UK, the ICO and FSA investigations into this breach are still ongoing. But we will update you as soon as we have any news and are able to progress your data breach compensation claim. In the meantime, you can keep an eye on our website to be kept up-to-date with the latest Equifax data breach news as it happens.
Will my details be safe?
At Hayes Connor Solicitors, we understand that making a compensation claim can be stressful; especially where your sensitive information has already been breached. Our process is fully compliant with ICO guidance, and we never put your details at risk.
How long do I have to claim compensation?
There are strict time limits in place for making data breach claims. Currently, all breaches going back six years could be subject to a claim, so it’s important to act now.
Who is Hayes Connor?
We help victims of data breaches and other injustices – such as cybercrime and online fraud – claim the maximum amount of compensation in the minimum amount of time. With over 50 years’ experience helping our clients secure the justice they deserve, our solicitors work tirelessly to ensure the best possible outcome for you. Both in terms of damages achieved and service delivered.
IF YOU WISH TO BE A PART OF THIS GROUP ACTION THEN REGISTER YOUR DETAILS TODAY.
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