Home / Crypto Product Claims

Crypto Product Claims

The popularity of crypto and cryptocurrency investment has grown exponentially in recent years. Many crypto exchanges and platforms have moved beyond acting as mere crypto trading facilitators and now offer a wide variety of financial products.

These financial products are often based on, or secured by, crypto assets. Some of the most common products – often generically referred to as 'derivatives' – include:

  • Crypto futures
  • Crypto leveraging
  • Crypto options
  • Crypto credit lines / borrowing
  • Crypto farming
  • Crypto staking / rewards

However, as the popularity of crypto has continued to increase, there has been a similar rise in the number of crypto-investors who have reported substantial financial losses as a result of investing in these types of products.

The potential losses can be significant and in many cases, well above those which are suffered during the normal trading of crypto. This is primarily due to the ability to create significant leverage through selected crypto-related financial products.

While many cryptocurrency platforms' terms and conditions are likely to state that they have no liability for any losses suffered by their customers, this does not mean that affected individuals and businesses cannot bring forward a compensation claim if they have lost out on their investment, or they believe they are a victim of a crypto scam.

At Hayes Connor, our cryptocurrency investment solicitors are able to assist individuals and businesses in recovering losses they have suffered.   We carefully investigate crypto-related financial products and identify where the sale of such products may give rise to a claim against an exchanges and/or where there may be instances of cryptocurrency scams or cryptocurrency fraud.  This is the case even in situations where the terms and conditions of a platform purport to exclude liability.

Why work with Hayes Connor?

At Hayes Connor, our expert team have specialist expertise in supporting individuals and businesses to recover crypto-related financial losses and are ready to receive instructions from anyone who believes that they may have a claim.

No matter what your individual circumstances may be, our team always strive to make the entire claims process as straightforward and stress-free as possible, while also securing you the maximum available compensation. Our legal experts have an excellent track record of securing extremely positive results for our clients, often without the need for court proceedings.

Where our team believe that you have a claim, we may be able to act for you on a no win, no fee basis. This means that the personal financial risk of making a claim is removed altogether.

See what our clients say about working with us.

Start a crypto investment claim today

Think you are entitled to compensation after suffering from cryptocurrency investment losses? Use our simple and secure online claim form to inform us of the details of your situation, and our team will get back to you shortly to let you know whether we can help.

To speak to a member of our team about what to do if you believe that you have a claim, please call us on 0330 041 5137.

What our clients say

Since Day 1 the feedback from our clients has been fantastic and is a real credit to our team. We are proud of our Excellent rating on Trustpilot and invite you to read some of the recent reviews here:

This element requires third party cookies to be enabled. Change your settings.

Read more feedback

How can our crypto investment recovery team help?

Large numbers of individuals and businesses are trading crypto-related financial products on a regular basis. It is often the case that multiple customers suffer losses in connection with the same crypto products.

It is important to note that English law can provide legal recourse to those who have suffered losses from trading crypto-related financial products.  Claims can be made on a group basis (i.e. with many investors bringing a claim against a crypto platform together as a group).

If you are an individual or company that has suffered a loss as a result of investing in crypto-related financial products, we can help. We will review your claim to confirm if you are entitled to bring a legal claim against a crypto exchange or platform to recover your losses.

We can also launch an investigation into whether your losses were the result of a cryptocurrency scam, cryptocurrency fraud, or crypto market manipulation, taking the appropriate action where this is the case.

Making a claim against a cryptocurrency exchange

As with any type of investment, there is an inherent risk to investing in cryptocurrency. Regardless of the type of investment made and its relative value, it is always possible that an individual or business’ investment can decrease in value.

However, despite this, it may still be possible to bring forward a claim against the cryptocurrency exchange with which an investment was made in order to claim suitable compensation for the losses.

Our crypto experts will undertake various methods to identify where a potential claim against a cryptocurrency exchange can be made, obtaining vital information related to the location of the exchange and its assets, and the financial circumstances of particular individuals or companies.

From here, where a case against a crypto exchange can be made, we can advise on the necessary legal action you can take against the exchange, allowing you to recover your lost investment.

Are crypto exchanges regulated in the UK?

Currently, the UK does not have any regulatory framework specifically for cryptocurrencies. Although it was previously confirmed in 2020 that crypto assets are considered property under English law, there are no specific cryptocurrency laws and cryptocurrencies are not considered legal tender.

Crypto exchanges, however, do have registration requirements in the UK. This means that, as of January 10 2021, all UK crypto asset firms, such as recognised crypto exchanges, are required to register with the Financial Conduct Authority (FCA). These groups must also comply with Anti Money Laundering (AML)/CryptoForecast (CFT) reporting and customer protection obligations.

Can I take action against a crypto exchange if my account is closed without notice?

Potentially, but this will depend on the relative circumstances. Many crypto exchanges reserve the right to close accounts in certain circumstances. However, if this has caused you a significant loss, it is essential that you review the terms and conditions of the account and the circumstances in which your account was closed to assess whether the exchange had the right to close your account or whether they have breached their own terms in doing so.

Start your crypto investment claim today

At Hayes Connor Solicitors, we can help you to claim compensation and steer you through the aftermath of being a victim of crypto investment losses – supporting you through the process and minimising the impact on you as much as possible.

Simply use the link above to start your claim, or you can call us on 0330 041 5137 to discuss your situation.

You can find out more about our expertise and how we handle claims here. To have your claim assessed for free, you can use our secure online claim form. Or to speak to a member of our team, please do not hesitate to give us a call on 0330 041 5137.