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Equifax staff treating customers with disdain following data breach

The Equifax UK breach case is drawing to a conclusion, and we are hopeful that we will soon be able to start a group action against the company. However, it seems that the more we find out about this case, the worse it gets.

Earlier this year, we described how the lack of care shown towards customers affected by the Equifax data breach was made even worse when it was revealed that a former Equifax executive sold his shares in the company before the news of the data breach went public.

Earning roughly $1 million in the process, the executive was set to profit at the expense of millions of customers (in the UK and US). Luckily he was later charged with insider trading, but his actions reflect a disdain for consumer data protection that is all too common.

Last week there were reports that yet another staffer at Equifax was slapped with an insider trading rap. This time the culprit was a software engineering manager who “traded on confidential information he received while creating a website for consumers impacted by a data breach.”

It’s becoming clear, therefore, that something has to be done to hold Equifax to account. Particularly as people at the company appear to be showing a complete disregard of the impact the data breach has had on customers.

What is happening in the Equifax UK breach case?

In the UK, investigations led by the Information Commissioner’s Office and Financial Conduct Authority (FCA) are ongoing. However, industry experts are predicting that the FCA investigation into the Equifax data breach is now coming to an end.

If the FCA finds Equifax guilty of not looking after consumer data with the necessary levels of care, this could open the floodgates to millions of compensation claims being made against Equifax.

How much compensation could you receive?

While each case is different, it is expected that each person will be able to claim between £500 and £3,000. With 14 million customers affected in the UK alone, in addition to any fines imposed by the regulator, Equifax could find itself facing a compensation bill of millions of pounds. And that’s just for the Equifax UK breach. The figures in the US could be even more staggering.

Find out more

A breach of trust

Your data is a valuable commodity. With enough information, cybercriminals can apply for credit in your name, set up fraudulent bank accounts and access your existing accounts. But all too often companies like Equifax do not protect it as well as they should do. As a result data breaches are on the rise.

To make matters worse, in most cases, data losses are entirely preventable; businesses just don’t like investing in cybersecurity, updating their systems, or training their staff.

With large-scale, high-profile hacks and breaches happening more and more often, something has to be done to make companies accountable for these losses. So, claiming compensation isn’t just in your best interests – it could be the only way to ensure that they implement more secure processes.

Don’t be bought off!

Those affected by the Equifax UK breach were offered some free services to reduce their risk following the hack. These included a credit-report monitoring service, a web monitoring service, the option to get a copy of your credit report by post, and registration to a fraud protection service.

However, it’s vital that you know your rights before you sign up. Make sure you are not inadvertently signing away your rights to pursue a compensation claim at a later date.

How to make a compensation claim against Equifax

If you are in any way concerned, contact Hayes Connor Solicitors and let us know. You can register your details here.

We will check if you have had your data breached (if the company has not written to you and admitted as much already). And, once we have established that your data has been violated, we will start the claims procedure on your behalf.

When the results of the FCA investigation are revealed, we will make sure you are part of our group action against Equifax. With this group action claim, you and the other claimants collectively bring your cases to court against Equifax. Where circumstances are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.

VISIT OUR SECURE DATA BREACH FORM

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Everything you need to know about making a Group Action Claim against Equifax

Why should you join a group action case against Equifax?

A group action allows people with the same type of claim to bring it together on a collective basis. Group action claims are becoming far more common in the UK. Here are just some of the reasons why:

  • Strength in numbers. Starting a claim can be frightening, and it’s not unusual for people who have perfectly valid complaints to be put off due to the risks of going up against a large and well-resourced Defendant. Where cases are very similar, group actions can be a powerful tool and can redress the balance
  • Save on legal costs. By joining together, individuals can share the risks and costs of claiming compensation. Legal advice is also shared, so not everyone in the action needs to pay for their own solicitor
  • Help victims with smaller claims. Group actions provide a way for people with more modest cases (that may not justify legal fees) to claim the compensation they deserve. Often, solicitors will agree to take such cases on a no-win no-fee basis
  • You might not have to go to court. Usually, a Test Case is started, and common issues are tried. The result of this case is then used as a precedent for other cases in the action; so every single claim doesn’t have to be taken to court.

However, just because a case is part of a group action, this doesn’t mean that everyone will get the same amount of compensation if successful. All claims within a group action are still settled based on their merits, and victims will receive what they are owed.

We believe that a group action is the best way to seek compensation from Equifax.

Find out more about group actions.

How much does it cost to join the Equifax group action?

At Hayes Connor Solicitors, we are dealing with all Equifax data breach claims on a no-win, no-fee basis. This means that, if your claim is not successful, you won’t have to pay a penny.

What’s more, if your claim is successful we expect to be paid by the offending party (Equifax). So, as well as providing no-win, no-fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation. There are no solicitor’s fees win or lose.

There are also no hidden charges or other administration fees.

How much compensation can you expect following the Equifax data breach?

We cannot say that you will definitely get compensation, but a group action helps to strengthen your chances. We believe Equifax has breached people’s data and needs to be held responsible by compensating for any losses, distress and inconvenience caused.

While each case is different, it is expected that each person will be able to claim between £1,000 and £2,500 (possibly even more for people who have had their financial data stolen).

What should you do now?

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm. We will keep your details (securely of course!) and help you get the compensation you deserve.

Once you have registered with us, it’s important to keep a ‘diary’ or note of events since the hack. This will help us with your case.

For example:

  • Has your card been used without permission?
  • Are there transactions that you bank has picked up that you haven’t made?
  • Are you getting more ‘spam’ or junk email with your name on it? If so, create a folder and keep it as this may be relevant
  • Are you anxious or worried by the thought of people being able to access your data? Has this caused you any distress?

We have already received an influx of queries from people whose data was put at risk by the credit reference agency. If you were affected, you could be entitled to up to several thousand pounds, so it’s important to act now.

Register your details here.

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How much compensation could you receive following the Equifax data hack?

The investigation by the Financial Conduct Authority (FCA) into Equifax data hack is now drawing to a close. And, our data breach compensation solicitors are predicting that the regulator may well impose a financial penalty of millions of pounds.

So, if you think your data was put at risk because of the Equifax data breach, now is the time to start preparing your claim for compensation. But how much could you receive?

Well, while each case is different, it is expected that each person will be able to claim between £500 and £3,000.

 

Data stolen Likely compensation pay-out
Financial data £3,000
Email addresses £1,500
Other personal data £500 – £1,000

 

With 14 million customers affected in the UK alone, in addition to any fines imposed by the regulator, Equifax could find itself facing a compensation bill of millions of pounds. And that’s just this side of the Atlantic. The figures in the US could be even more staggering.

If Equifax is already being fined by the FCA, why do you still need to claim compensation?

The Equifax data breach compromised the personal information of 14 million customers, with 30,000 people having their email addresses stolen and 15,000 having their credit card details put at risk. The potential consequences of the breach include financial fraud, identify fraud, cyber-extortion and online harassment.

However, any fine given by the FCA will not go towards victims of the data breach. So, anyone who has suffered following the Equifax cyber-attack should be looking to claim compensation.

At Hayes Connor Solicitors our data breach compensation solicitors are ready to help victims of the Equifax data hack to claim compensation and get the payment they deserve. You can claim if you have lost out financially because of the hack, or if the data breach has caused you stress or anxiety (in a way that could be diagnosed by a psychologist).

To help you get the justice you deserve, we are launching a group action against Equifax. This strengthens your overall position and increases your chances of settlement or success at Court. What’s more, we are also providing no-win, no-fee funding arrangements in this case, and, if successful, we won’t charge a “success fee”. This means, if you are awarded £1,500, you will get all of the compensation. There are no solicitor’s fees win or lose.

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm.

If you have been affected and want to join the group action, you can register your details here.

 

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How do you make a compensation claim against Equifax?

Industry experts are predicting that the Financial Conduct Authority’s (FCA) investigation into the Equifax data breach is now coming to an end. If the FCA finds Equifax guilty of not looking after consumer data with the necessary levels of care, this could open the floodgates to millions of compensation claims being made against Equifax.

So, what should you do if you think your data has been compromised because of the Equifax data hack? How do you make a claim against Equifax?

  1. If you are in any way concerned, contact the data breach compensation solicitors at Hayes Connor Solicitors and let us know. You can register your details here
  1. We will check if you have had your data breached (if the company has not written to you and admitted as much already)
  2. Once we have established that your data has been violated – and the extent of this failing – we can start the claims procedure on your behalf. Of course, we’ll only do this with your explicit agreement!
  3. Once you have registered with our data breach compensation solicitors, it’s important to keep a ‘diary’ or note of events since the hack. This will help us with your case. This includes things like whether your card been used without permission, if there are transactions that your bank has picked up that you haven’t made and if you are getting more ‘spam’ or junk email with your name on it
  4. You should also keep a note if you are anxious or worried by the thought of people being able to access your data
  5. When the results of the FCA investigation are revealed, we will make sure you are part of our group action against Equifax. With this group action claim, you and the other claimants collectively bring your cases to court against Equifax. Where circumstances are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.

 

Read our FAQ’s to find out more and to add your details to our secure database. Our expert, friendly data breach compensation solicitors will advise you when you have a valid claim and will be pleased to answer any questions you might have.

We have already received an influx of queries from people whose data was put at risk by the credit reference agency. If you were affected, you could be entitled to up to several thousand pounds, so it’s important to act now.

 

REGISTER NOW

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Equifax data hack fine imminent

The Financial Conduct Authority’s (FCA) investigation into the Equifax data hack is expected to result in a financial penalty of millions of pounds. In response, our data breach solicitors are ready to launch a huge group action against Equifax.

The FCA investigation

The FCA revealed that it was investigating the Equifax data breach in October last year. While the FCA does not typically disclose whether it is looking into a company, it said it had chosen to confirm the existence of an investigation given the “public interest” in the case.

The Equifax data breach compromised the personal information of 14 million customers, with 30,000 people having their email addresses stolen and 15,000 having their credit card details put at risk. The potential consequences of the breach include financial fraud, identify fraud, cyber-extortion and online harassment.

While the Information Commissioner’s Office (ICO) is also investigating the breach, the news about the FCAs involvement was significant for consumers because the FCA has considerably more powers than the ICO. This means that the matter is being treated very seriously.

Given the significance of this case, and the number of people involved, our data breach solicitors predict that the regulator may well impose financial penalties running into the millions of pounds.

However, while a fine would be an essential step in ensuring big businesses like Equifax do more to uphold their obligations and keep people safe, it does very little to help those already affected by the breach. As such, anyone who has suffered following the Equifax cyber-attack should be looking to claim compensation.

In fact, if the FCA does rule against Equifax, this could help customers to get compensation through civil litigation.

At Hayes Connor Solicitors, our data breach solicitors are ready to help victims of the Equifax data hack to claim compensation and get the payment they deserve. In fact, over the last few months, our data breach and cybercrime experts have witnessed an influx of queries from people who are concerned that their data may be at risk.

Crucially, it doesn’t matter if you haven’t lost out financially as a result of the Equifax hack. Being the victim of a crime can have a significant impact on you mentally and physically. So, if the data breach has caused you stress or anxiety – in a way that could be diagnosed by a psychologist – then the law agrees that you are entitled to compensation.

To help our clients get the justice they deserve, we are launching a group action against Equifax. This allows people with the same type of claim to bring it together on a collective basis. Doing this strengthens their overall position and increases their chances of settlement or success at Court. What’s more, we are also providing no-win, no-fee funding arrangements in this case, and, if successful, we won’t charge a “success fee”. This means, if you are awarded £1,500, you will get all of the compensation. There are no solicitor’s fees win or lose.

Let our data breach solicitors help you

To become part of the Equifax group action, you will need to register with Hayes Connor Solicitors. Doing this guarantees that you will form part of the compensation claims that will be lodged by the firm. While each case is different, it is expected that each person will be able to claim between £500 and £3,000.

 

If you have been affected and want to join the group action, you can register your details here.

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Equifax data breach is even worse than first thought

In September last year, it was revealed that up to 400,000 people in the UK might have had their personal details stolen when Equifax was hacked by cybercriminals.

Equifax is the second largest credit reference agency in the UK and is used by a wide range of companies to decide whether to issue mortgages, loans, store cards, credit cards, etc. So, even if you are not an Equifax customer, it could still hold a wealth of information about you. That’s why, when it was revealed that hackers had gained access to the private details of Equifax customers (both here and in the US), it was big news.

At the time, it was reported that the stolen data included names, address, dates of birth, and credit card numbers. However, last month it became apparent that the sheer scale of the Equifax breach had gone from bad to worse, with more information stolen than initially reported. In fact, 3,200 passport images were also taken by cybercriminals, despite initial denials from the company.

How can cybercriminals use your private data?  

Along with the original info stolen, our images are considered to be personally identifiable information (PII). PII includes any data that can be used to identify a specific individual, and, if it gets into the wrong hands, it can be used to undertake identity fraud.  For example, with enough information, cybercriminals can apply for credit in your name, set up fraudulent bank accounts and access your existing accounts.

Signs that criminals have used your data following a data breach include:

  • Bills or emails showing goods or services you haven’t ordered
  • Unfamiliar transactions from your account
  • An unexpected dip in your credit score
  • Unsolicited communications that ask for your personal data or refer you to a web page asking for personal data.

Crucially, it doesn’t matter if you haven’t lost out financially as a result of the hack. A personal data breach is a 21st-century version of being burgled and being the victim of a crime can have a significant impact on you mentally and physically. So, if the data breach has caused you stress or anxiety (in a way that could be diagnosed by a psychologist), then the law agrees that you are entitled to compensation.

Holding Equifax to account

While Equifax was the victim of a cyber-attack, it was responsible for protecting your personal information. So, if you have suffered damage or distress caused by this hack, you have a right to claim compensation.

The stolen passport images relate to those individuals already impacted by the breach, so, if you have previously received a letter from Equifax informing you that your data was put at risk, it is vital that you now make a compensation claim and hold them to account.

To make matters worse, not only did Equifax fail to come clean straight away about the scale of the breach, but a former Equifax executive also sold his shares in the company before the news of the hack went public. Earning roughly $1 million in the process, the executive was set to profit at the expense of millions of customers. He has since been charged with insider trading, but his actions reflect a disdain for consumer data protection that is all too common.

With data breaches on the rise, something has to be done to make big companies accountable for these losses, so claiming compensation isn’t just in your best interests, it could be the only way to ensure that businesses everywhere implement more secure processes.

What should you do now?

In the UK, investigations into the Equifax data breach are still ongoing, and, we’ve been contacted by hundreds of people worried that their personal data was not looked after as carefully as it should have been.

In response, at Hayes Connor, we are preparing a group litigation action for everyone who has had their data accessed in the Equifax data breach. To become part of this group action, we need you to register with us. This guarantees that you will form part of the compensation claims that will be lodged by us.

While each case is different, we expect to claim £1,000 to £2,500 per person. And, as well as providing no-win, no-fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation. So there are no solicitor’s fees whether you win or lose.

If you have been affected and want to join our group action, register your details here.

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What is a group action claim?

In 2015 – in the first group litigation of its kind in the UK – 5,518 people brought a claim against Morrisons under the Data Protection Act 1988, for misuse of private information and breach of confidence. But what is a group action claim and can you join one?

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also sometimes called class actions, collective redress actions, or multi-party actions. With a group action, this group of people (the Claimants) collectively bring their cases to court against a Defendant. These victims then fight together to achieve compensation in the High Court of Justice.

The benefits of group action claims

Group action claims are becoming far more common in the UK. Here are just some of the reasons why:

  • Strength in numbers. Starting a claim can be frightening, and it’s not unusual for people who have perfectly valid complaints to be put off due to the risks of going up against a large and well-resourced Defendant. Where cases are very similar, group actions can be a powerful tool and can redress the balance.
  • Save on legal costs. By joining together, individuals can share the risks and costs of claiming compensation. Legal advice is also shared, so not everyone in the action needs to pay for their own solicitor.
  • Help victims with smaller claims. Group actions provide a way for people with more modest cases (that may not justify legal fees) to claim the compensation they deserve. Often, solicitors will agree to take such cases on a no-win no-fee basis.
  • You might not have to go to court. Usually, a Lead Test Case is started, and common issues are tried. The result of this case is then used as a precedent for other cases in the action; so every single claim doesn’t have to be taken to court.

 

Who can make a data protection group action claim?

In data breach cases, the Information Commissioner’s Office (ICO) investigates any reported breaches and has the power to impose hefty fines. If the ICO believes that an organisation broke the law, this information can be used in court to support a group action claim.

If you have suffered damage or distress caused by an organisation breaching any part of the Data Protection Act, and the ICO finds that the organisation did indeed break the law, you have a right to claim compensation. However, in many cases, where a breach occurs, you won’t be the only person making a claim. In such circumstances, it is often worth joining a group action claim.

However, before you can join a group action, the court decides whether claims can be grouped together. Where approved, a group litigation order (GLO) is created which grants permission for group action proceedings to begin.

In many cases, people start to think about joining a group action before the court has issued a GLO, or even before an organisation has been found guilty and fined by the ICO. For example, at Hayes Connor Solicitors, having witnessed an influx of queries from clients who have received letters from Equifax informing them that their data may be at risk following the latest hack, we are currently building a secure database of victims who want to seek compensation for damages or distress suffered. If Equifax is fined, we will let people know when their claim for compensation can be made and help them get the compensation they deserve.

 

Does everyone in a group action claim get the same amount of compensation?

No. Just because your case is part of a group action doesn’t mean that you will receive the same amount of compensation as everyone else.

All claims within a group action are settled based on their merits, and, as with any case, the value of your claim depends on the extent of your suffering. So if your claim is successful, you will receive what you are owed.

CONTACT US TO FIND OUT MORE ABOUT MAKING A GROUP ACTION CLAIM

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Have you ever applied for a loan, mortgage, credit card or mobile phone? You could become a victim of identity fraud.

In May 2017, Equifax was the victim of a cyber-attack which put the personal information of over 100,000 UK customers at risk. And, even if you’ve never heard of the company, you could still become a victim of identity fraud. But what do you need to know and how can you secure data protection breach compensation?

What is Equifax?

Equifax is a credit-reference agency. When you apply for a loan, mortgage, credit card or mobile phone, the company you are requesting credit from might use Equifax to check your credit report and decide whether to approve your application. So, even if you are not an Equifax customer, they could hold your data, and this could now be at risk.

What information does Equifax hold?

Because of the nature of what it does, Equifax has a massive amount of information on individuals. This includes personal information, employment records, home addresses and financial details.

Phone numbers, dates of birth, driving licence numbers, email addresses, passwords and partial credit card details were all accessed in the latest breach, which is enough to leave victims open to the threat of fraud. And we should all be very worried about what could happen if this data gets into the wrong hands.

For example, with enough information, cyber criminals can apply for credit in your name, set up fraudulent bank accounts and access your existing accounts. To make matters worse, victims of ID fraud often have no idea that it is even happening until it is too late.

Signs that your identity has been stolen include:

• Bills or emails showing goods or services you haven’t ordered
• Unfamiliar transactions from your account
• An unexpected dip in your credit score.

A breach of trust

It’s clear that your data is a valuable commodity, but all too often companies do not protect this as well as they should do. So, it’s no wonder that data breaches are on the rise. Even worse, in most cases, data losses are entirely preventable; businesses just don’t like investing in cybersecurity, updating their systems, or training their staff.

With large-scale, high-profile hacks and breaches happening more and more often, something has to be done to make companies accountable for these losses. So, claiming data protection breach compensation isn’t just in your best interests – it could be the only way to ensure that they implement more secure processes.

In the Equifax case, the lack of care shown towards those who are affected was made even worse when it was revealed that a former Equifax executive sold his shares in the company before the news of the data breach went public. Earning roughly $1 million in the process, the executive was set to profit at the expense of millions of customers (in the UK and US). Luckily he has since been charged with insider trading, but his actions reflect a disdain for consumer data protection that is all too common.

Don’t be bought off!

As is common in such cases, victims of the Equifax data breach were offered a number of free services to reduce their risk following the hack. These included a credit-report monitoring service, a web monitoring service, the option to get a copy of your credit report by post, and registration to a fraud protection service.

But, if you are offered free services by any organisation following a data breach, it’s vital that you know your rights before you sign up. Make sure you are not inadvertently signing away your rights to pursue a compensation claim at a later date.

So, what can you do to protect yourself and your data?

If you get an Equifax letter telling you that you might be at risk, contact Hayes Connor Solicitors for further advice about what to do. We will keep your details (securely of course!) and ensure you are kept updated about how the investigation into the Equifax hack is progressing.

As no win- no fee data protection solicitors, if Equifax is fined, we will let you know when your claim for compensation can be made and help you get the compensation you deserve.

We will also be able to advise you on what to do while waiting for the investigation’s findings.

VISIT OUR SECURE DATA BREACH FORM

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Hayes Connor Solicitors supports victims of Equifax data hack

Hayes Connor Solicitors supports victims of Equifax data hack

As data breach and cybercrime experts, here at Hayes Connor Solicitors we’re planning to help victims of the latest Equifax data hack to claim compensation.

Having witnessed an influx of queries from clients who have received letters from Equifax informing them that their data may be at risk, we are currently building a secure database of victims who want to seek compensation for damages or distress suffered.

Equifax data hack – what happened

In May 2017, credit-reference agency Equifax was the victim of a criminal cyber-attack which compromised the personal information of over 100,000 UK customers. Due to the credit report services provided by Equifax – which are carried out when you apply for a variety of products such as a loan, mortgage, credit card or mobile phone – many of those affected may never have heard of Equifax before.

While Equifax claims that the details breached should not pose a “significant risk”, phone numbers, dates of birth, driving licence numbers, email addresses, passwords and partial credit card details have been accessed, leaving victims open to the threat of fraud.

Since the hack, Equifax has been writing to potential victims, outlining what they need to do to safeguard themselves with details of a helpline number to call. However, due to the volume of calls received, many victims have reported difficulties getting through to the number provided. Also, while the details were accessed in May 2017, many victims were not told until October that year, leaving them open to risk during that time.

The current situation

In response, the Financial Conduct Authority (FCA) is now investigating the hack and is working with the Information Commissioner’s Office (ICO) which has the power to issue hefty fines for any infringements of data protection legislation. The FCA is said to be taking the matter “extremely seriously”.

But what can you do if you think you might be at risk following the breach?

First and foremost, if you do get a letter, contact us for further advice about what to do. We will keep your details (securely of course!) and ensure you are kept updated about how the investigation into the Equifax hack is progressing.

If Equifax is fined, we will let you know when your claim for compensation can be made and help you get the compensation you deserve.

We will also be able to advise you on what to do while waiting for the investigation’s findings. This includes:

  • Keeping a note of events since the hack – for example, has your card been used without permission?
  • Checking your bank statements to see if there are any transactions that you haven’t made
  • Keeping details if there is an increase in spam or junk email
  • Keeping a note of any distress if you are anxious by the thought of people being able to access your data.

At Hayes Connor Solicitors we help victims to claim compensation following breaches of the Data Protection Act. Where multiple people have been affected by a violation, we also make group action claims. We are currently mounting a group action claim against Equifax on a no win-no fee basis. In this case, should we win, we expect to be paid by the offending party (Equifax). So, as well as providing no-win, no-fee funding arrangements, we won’t charge you a “success fee”. This means, if you are awarded £1,500, you’ll get all of the compensation.

What is a group action claim?

With a group action claim, you and the other Claimants collectively bring your cases to court against a Defendant. Where circumstances are very similar, group actions can be a powerful tool and can have a bigger impact than a single claim.

However, just because a case is part of a group action, this doesn’t mean that everyone will get the same amount of compensation if successful. All claims within a group action are still settled based on their merits, and you will receive what you are owed.

As with any case, the value of your claim depends on the extent of your suffering. However, under a group action precedents may be established setting out how much claims are likely to be worth based on specific factors.

Read our FAQ’s to find out more and to add your details to our secure database. Our expert, friendly team will advise you when you have a valid claim and will be pleased to answer any questions you might have.

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Equifax data hack letter – What to do next

If you are one of a number of people who has received a letter from Equifax tell you that your data has been involved in the Equifax data hack you may be worried and unsure what to do next.

Firstly. Its important for you to know that the FCA is now investigating this matter.

The good news for consumers is that the FCA has considerably more powers that the ICO and so this ensures that the matter is being treated seriously.

Secondly, unfortunately you are not alone its estimated that up to 400,000 people in the UK may have been affected by the Equifax hack.

Thirdly – We are looking into starting a group action claim to better protect the individuals affected.

If you want to be part of this claim or you would like more information then register with us via our secure form.

You can also call us if you have any questions about the process.

Once you have registered with us:

  • It’s important to keep a ‘diary’ or note of events since the hack – for example has your card been used without permission?
  • Are there transactions that you bank have picked up that you haven’t made?
  • Are you getting more ‘spam’ or junk email – With your name on? -I so create a folder and keep it – this may be relevant
  • Are you anxious or worried by the thought of people being able to access your data? Has this caused you any distress?

We will keep you updated about any new breaches via our facebook page and newsletter and also notify you when we know more about the equifax hack.