Success Fees – FAQ’s

What is a success fee?

If your claim is successful (and that’s what we all want!), you usually have to make a contribution to your solicitor’s costs.

This ‘success fee’ is taken from the compensation awarded to you. The amount of the success fee depends on when your case is settled, but with Hayes Connor Solicitors you never have to pay more than 25% of your compensation.

What does a success fee cover?

A success fee is basically what your solicitor charges for managing your claim. This being the case, your solicitor should be able to account for the work they have done to justify charging the success fee. If they do not, you may be able to challenge that fee.

But you need to read the small print. There are many different approaches to the deduction of success fees. For example, the price quoted might include VAT, exclude VAT or have some element of administration charge or insurance product charge added. Always ask for a breakdown of costs at the start of your case.

What should you expect from your solicitor?

At all times, your solicitor should provide a clear explanation of the fees they are going to charge you and why. They should be clear on the amounts, the timing of the payments and any other options you may have to fund that claim (e.g. if you have already paid legal expense insurance).

Can you compare success fees and solicitors?

Unfortunately, many solicitors do not advertise their fee charges. So you might have to ask the question if you can’t easily find this information.

At Hayes Connor Solicitors, we work on a NO WIN, NO FEE basis.

A no-win, no-fee agreement is an arrangement between you and your solicitor. It is also known as a Conditional Fee Agreement. And, if your claim is not successful, you won’t have to pay any money for the work carried out.

However, if your claim is successful, you usually have to make a contribution to your solicitor’s costs. With Hayes Connor Solicitors you never have to pay more than 25% of your compensation. And, in some large group actions, we might be able to offer 0% success fees.


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Equifax Data Hack UPDATE

Everyday we are receiving more and more calls from customers who have been affected by the Equifax data hack.

We are expecting an even bigger number after the christmas period as it can’t be confirmed that customers details haven’t got into the hands of dishonest organisations or people.

Some important advice regarding the Equifax data hack:

Firstly contact the ICO and ensure that they have your details on file.

The more people affected the more likely an investigation into equifax or your individual case will be carried out.

  • If this is done and Equifax are fined we can help you get compensation.

Secondly contact us – we will be able to keep your details (securely) and keep you up to date on the ICO action and the outcome of any investigation.

We will also be able to advise you on what to do whilst waiting for the ICO’s findings.

Once registered with us:

  • It’s important to keep a ‘diary’ or note of events since the hack – for example has your card been used without permission?
  • Are there transactions that you bank have picked up that you haven’t made?
  • Are you getting more ‘spam’ or junk email – With your name on? -I so create a folder and keep it – this may be relevant
  • Are you anxious or worried by the thought of people being able to access your data? Has this caused you any distress?

We will keep you updated about any new breaches via our facebook page and newsletter and also notify you when we know more about the equifax hack.

To register your claim today visit our secure data breach form