Hayes Connor Solicitors takes privacy and confidentiality very seriously. We comply with the Data Protection Act 1998 and related legislation. This policy explains how we use information about those who visit our web-site, provide us with information about a potential claim, and about those who subscribe to our email updates.

By visiting our website and submitting information to us, you consent to our using your information in accordance with this policy. If you are a client of the firm, we may use information about you in different ways. Further information about this is available on request.

Electronic information

Some information about website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. We may collect, store and use the following kinds of personal data;

  1. Information about your visits to and the use of this website.
  2. Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods and services;
  3. Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications and/or filling in forms on our site;
  4. If you contact us, we may keep a record of that correspondence.

Using your personal data

We invite you to provide personal information by filling in our claim forms, by email or to subscribe to our mailing list, if, for example, you are interested in finding out about news and events or subscribing to our email updates. We will retain your personal details and use them in accordance with your request and/or to provide you with information about legal developments, news or events. If you no longer wish to receive information or email updates, you can notify us by emailing unsubscribe@hayesconnor.co.uk

Cookie Policy

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information for the administration of this website, to improve the website’s usability, and for marketing purposes. We use cookies on this website. A cookie is a text file sent by a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website to you. Our advertisers may also send cookies. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all Cookies” using the sliding selector) This may, however, have a negative impact on the usability of many websites, including this one. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you log into our site.

This site uses tracking/user analysis cookies to allow us to see how many people are visiting this site and uses third party services Google Analytics and Statcounter to do so.

You have the ability to accept of decline cookies using your web browser, but please be aware that it may negatively affect your experience of this site. For more information visit www.allaboutcookies.org

Disclosure to third parties

We will only disclose your personal information to suppliers who process information on our behalf or other organisations with whom we are jointly organising an event such as a legal seminar. We will not disclose information on your claim to anyone without your prior approval, unless we are legally required to do so, or in the event of the sale of the business and/or assets of Hayes Connor Solicitors Limited.

Accessing and updating information

You have the right to access information we hold about you. Please email enquiries@hc-
solicitors.co.uk if you wish to make an access request, if you would like to update or amend the information we hold about you or if you have any other queries about this policy.

Security

Information is transmitted over a secure link, using 128 bit encryption. Our security measures include the use of intrusion detection systems. The internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). Where you are provided with any confidential information (including a user ID or password), you must not disclose such information to any third party.

Governing law

This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales. Please note that this policy does not create any contractual or other legal rights.

We may change this policy at any time by updating this page, and therefore recommend you check this page from time to time to ensure you are referring to the current policy. Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes.